Akita - IT Support Company (Kent HQ Office)
Akita IT Support Company is a leading provider of computer support and services, computer consultants, and computer hardware and software in the United Kingdom. With their Kent HQ office located in Wrotham, Akita IT Support Company offers comprehensive IT solutions to businesses of all sizes. Their team of experts is dedicated to delivering high-quality services and support to ensure their clients' technology needs are met efficiently and effectively.
Introduction to Akita IT Support Company (Kent HQ Office)
Akita IT Support Company was founded in 1996 and has since been providing exceptional computer support and services to businesses in Kent and the surrounding areas. The company's purpose is to help businesses focus on their core operations by providing them with reliable and efficient IT support. What makes Akita unique is their team of highly skilled computer consultants who are dedicated to providing excellent customer service.Services & Products
Akita IT Support Company offers a wide range of services, including managed IT services, cloud solutions, cybersecurity, disaster recovery, and more. Their products include computer hardware and software from top brands, including Microsoft, Dell, and HP. Customers can also purchase customized solutions that are tailored to their specific needs.Location
Akita IT Support Company is located in Wrotham, Kent, which is a charming village known for its historical landmarks and beautiful countryside. The area is home to a variety of businesses, including restaurants, cafes, shops, and small offices. The nearest public transportation options are Wrotham Train Station (1.3 miles), Borough Green and Wrotham Train Station (2.1 miles), and West Malling Train Station (3.1 miles).Benefits
Customers should choose Akita IT Support Company because of their commitment to providing excellent customer service, their team of highly skilled computer consultants, and their ability to provide customized solutions. Akita IT Support Company also offers flexible pricing options and 24/7 support.Good to Know
Customers should be aware that Akita IT Support Company is committed to protecting their data and privacy. They have implemented strict security measures to ensure that their customers' information is always secure.Reviews
Customers rave about Akita IT Support Company's exceptional customer service and their ability to resolve IT issues quickly and efficiently. They also appreciate their team's expertise and professionalism. Overall, customers highly recommend Akita IT Support Company for all of their IT needs.FAQ
What types of computer hardware and software does your company specialize in?
At Akita IT Support Company, we specialize in a wide range of computer hardware and software including servers, workstations, laptops, printers, scanners, antivirus software, office suites, and more. We keep up with the latest technology trends and updates to ensure that we can provide the best solutions to our clients.Can you provide references of satisfied clients who have used your computer support services?
We have a long list of satisfied clients who have used our computer support services. We can provide references upon request. Our clients include small businesses, large corporations, and government agencies.Can you provide examples of successful projects you have completed for other clients?
We have completed many successful projects for our clients. Some examples include setting up and configuring new servers, migrating data to new systems, implementing new software solutions, and providing ongoing technical support. We are proud of our track record of delivering high-quality results to our clients.What is your approach to finding solutions to technical issues?
Our approach to finding solutions to technical issues is based on a thorough analysis of the problem and a collaborative effort with our clients. We start by gathering information about the issue and then work to identify the root cause. We then develop and implement a solution that is tailored to the specific needs of our clients. Throughout the process, we keep our clients informed and involved in the decision-making process.What is your pricing structure for your computer consulting services?
Our pricing structure for our computer consulting services is based on a variety of factors including the complexity of the project, the amount of time required to complete the project, and the level of ongoing support required. We provide detailed estimates for all of our services before beginning work, and we strive to ensure that our pricing is transparent and fair. We are committed to providing high-quality services at a reasonable price.Reviews
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C Langley
17-05-2023
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iasiah luke
Worst recruitment process.
17-05-2023
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Di Arthurs
We've been using Akita for just over 2 years now and cannot recommend them enough. Everyone I've encountered there has been so professional and friendly. Their Helpdesk is super quick to respond to my queries and to deal with any IT problems. They are always able to assist me. The other thing I find great is that they are able to talk on my level (I don't have an IT background). They always take the time to make sure I've understood what they're saying! They've really helped us with our SharePoint site and tablet and laptop upgrades for the system we use. Our Account Managers have all been great and the staff that have provided us with training sessions have all been really friendly and professional. Highly recommend and thanks Akita.
17-03-2023
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Bursary Administration
Akita plan their projects carefully and are flexible if changes need to be made. Their ticket response times are excellent and they ensure the client is happy before closing the ticket. Most important - nice guys.
17-03-2023
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Craige Flowers
Professional and accurate great job guys
17-03-2023
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David Martin
17-06-2022
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Sanj
17-06-2022
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Martin Harradine
We have been using Akita for all of Harradines Removals IT support for over five years and cannot praise them enough. They are reactive, professional and always have a can-do pragmatic approach. They have never let us down & we have absolutely no hesitation in recommending there services.
17-06-2021
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Thomas Dawe
Quick responses to tech queries. IT staff know what they're doing, CS are polite and helpful. Sometimes things can be a bit invasive, but that's company policy, not Akita's fault.
17-06-2021
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kevin pickford
Fantastic IT support for all business large and small, very helpful and so so super efficient at what they do ,, 10 stars
17-06-2021
