Best Pet Accessories Online | Canine Concepts
Best Pet Accessories Online Canine Concepts is a leading retailer of pet accessories based in Bishop's Stortford, England. They offer a wide range of products for dogs, cats, and other pets, including toys, beds, collars, and more. With a focus on quality and affordability, Best Pet Accessories Online Canine Concepts is the go-to destination for pet owners looking for the best in pet products. As a notions store and shop, they provide a convenient and reliable shopping experience for pet owners across the United Kingdom.
Introduction to Best Pet Accessories Online Canine Concepts
Canine Concepts is a company that specializes in providing the best pet accessories online. The company was founded in 1999 by a group of passionate pet lovers who wanted to provide high-quality and unique pet products to the market. Canine Concepts is unique because they have a team of experts who carefully curate the products they offer, ensuring that they meet the highest standards of quality and functionality.Services & Products
Canine Concepts offers a wide range of pet products to meet all of your pet's needs. They offer toys, food, grooming products, and even personalized accessories. Canine Concepts also offers a range of different services, including training, grooming, and boarding.Location
Canine Concepts is located in Bishop's Stortford, England. The area is known for its charming countryside and is home to several historic buildings, such as St. Michael's Church. The town also has a variety of shops and restaurants, making it an ideal place to spend the day. The nearest public transportation options are Bishop's Stortford railway station, which is 2.5 miles away, and Stansted Airport, which is 5.5 miles away.Benefits
There are several reasons why customers should choose Canine Concepts over other pet stores. Firstly, they offer a wide range of products and services, meaning that customers can find everything they need in one place. Secondly, their products are of the highest quality, ensuring that pets are getting the best care possible. Finally, their team of experts is always on hand to provide advice and guidance to help customers make the best choices for their pets.Good to know
Customers should be aware that Canine Concepts is an online store, meaning that they do not have a physical storefront. However, their website is easy to navigate, and their customer service team is always available to help with any questions or concerns.Reviews
Customers rave about the quality of the products offered by Canine Concepts. They praise the expert advice provided by the team and appreciate the wide range of products available. Many customers also note that the prices are reasonable, making it an affordable option for pet owners.Amenities
-
online shopping -
delivery service
-
returns policy
-
cashless payment
-
discounts
-
special orders
-
bulk orders
-
gift wrapping
FAQ
What types of products do you offer in your notions store?
We offer a wide range of sewing and crafting supplies, including fabrics, threads, buttons, zippers, ribbons, and trims. We also carry specialized tools and equipment such as sewing machines, cutting mats, and embroidery hoops.Do you offer any discounts or promotions for frequent customers?
Yes, we offer a loyalty program for frequent customers that provides discounts on future purchases. We also run periodic sales and promotions, which are advertised on our website and social media channels.What is your return policy for notions products?
We accept returns within 30 days of purchase for unused and unopened items, provided that they are in their original packaging. Customers are responsible for the cost of return shipping, and we do not refund original shipping charges.Can you assist me in finding specific items or making recommendations for my project?
Certainly! Our staff is knowledgeable and experienced in sewing and crafting, and we are always happy to help customers find the perfect materials and tools for their projects. Just let us know what you're looking for, and we'll do our best to assist you.Do you offer any classes or workshops for customers to learn new sewing or crafting techniques?
Yes, we offer a variety of classes and workshops throughout the year, covering topics such as basic sewing skills, embroidery, quilting, and more. These classes are taught by experienced instructors and are open to sewists and crafters of all skill levels. Check our website or stop by the store to see our current class schedule.Reviews
-
dee saunders
Ordered a cat radiator bed, it was faulty - this company do not answer any calls, had an email asking for photos?? Told them I had boxed the item back. I’ve paid a courier to ship it back and I know they have received it- still no refund?? I’m going to trading standards about this company!!! Avoid them - they DONT deserve your custom!!!
28-02-2023
-
D S
Mis sold item, incorrect details on website. 5 phone cals to the company, and 2 emails sent and not had a single response. Non existent customer service - would seriously suggest not purchasing from this outfit.
28-02-2023
-
Green Spaces
I ordered a dog crate I urgently needed so paid extra next day delivery. Still haven’t got the crate! This company don’t answer the phone or emails. I will be cancelling the credit card payment and let them deal with it. DON’T USE!!!
28-01-2023
-
Katie Bover
I placed an order a week ago, paid for next day delivery, still haven't received my order even though I had a message saying its been delivered. Cannot get a response from anyone, have requested a refund by noone has contacted me. Disgraceful
28-09-2022
-
George Fairgrieve
Purchased a bird cage (Primo 50) which was delayed by courier. When it arrived it was damaged, called Canine Concepts, late on a Wednesday afternoon, to inform them of the issue, make them aware that we needed it for the next day and to see what they could do. After some of the reviews I was really not sure what to expect, rung them but to no avail, tried again a few moments later. Got a very polite individual, who asked me to forward him on some pictures of the damage to confirm what I had told him, no haggling, no debates, just Amazon levels of customer service At the end of the call he said he would be able to replace the item next day if I got the pictures to him asap and was to give the damaged one to charity? So as requested sent the pics and awaited a reply..., within 10mins I had received an email with dispatch info and a tracking number, stating that the replacement was due for delivery tomorrow. Tomorrow came, so did the cage. Undamaged and on time. I can highly recommend them, me and my feathered friend really cannot complain. A quality service and hugely appreciate there efficiency and overall professionalism. Thanks again.
28-05-2022
-
Amy Hamlett
I ordered a small hotter dog jump over the Christmas period. I expected it to come later but got to the 8th of Jan and though would see where it was. The replied quickly saying it was delivered on the 31st and to check neighbors and gave me tracking number to take to the post office. Unfortunately the neighbors didn't have and then the post office proved it was delivered and left in my porch, but I never saw it! They said they had a few people come in with same delivery date and have be stolen from people's porch or safe place. I contacted again to ask for help and either a refund or replacement. It did take time for them to come back to me this time and few days but once they did even though this wasn't thier fault they did refund me fully. Unfortunate for us both but neither of our faults. Most places would have argued or may not of even refunded so I do appreciate that they did for sure 👍 will try again and my post man now has new instructions to not leave and I will pick up from the depot if not in!
28-05-2021
-
Ez N.B
Canine Concepts sent OUT OF DATE dog vitamins to me. Four months on and they still will not refund my money. I sent a photograph showing the issue (They were already pass the 'use by' date when CC dispatched). I am unwell myself and am shielding. CC keep telling me to visit a post office and post their mistake/vitamins back else I will receive no refund! I have explained multiple times that this is unsafe for me to do. All they reply (when they do indeed reply - many emails over the past 4 months have been ignored) is to say - again - that as I live alone I must risk my own health/safety and break my shielding. Else no refund. This issue is THEIR fault! I have also suggested they send a courier to retrieve the item if they are so desperately needed back - but they refuse, stating - again - I must break my shielding and do the leg work myself. My dog is 13 years old. Not only would she not have had the benefit of the vitamins should I have not checked the use by date - but they could have caused her harm. Awful company with non existent customer service. During the current health crisis too, this issue is unforgivable.
28-05-2021
-
Debbie Sharland
Purchased a dog ramp which arrived quick but unfortunately was not suitable for my Mini Dashhund. Paid for posting originally £4.50 and return postage was £11.50 of which neither was refunded. Will not be using this company again.
28-05-2021
-
Kerry
Very disappointed to have received no response to my email wanting to return a product.
28-05-2021
-
charlie Louise
UK website with amazin prices and great product choice! can it get any better? I couldnt find better prices for my julius k9 side bags and chest pad! thank you!
28-05-2020
