botonics

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Reviews

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  Natalie Duncan

  I have suffered from acne for a number of years, from trying every product w is spending probably thousands on products trying anything. Confidence was shattered as it just looked so ugly I hated seeing my face daily. Mood was so low. That’s when I contacted botonics. Booked a consultation that was free. Doctor was lovely and very understanding on the phone. We started straight. Sent me out my blood kits that arrived super quickly and got the go ahead to start and a week later I was on the medication. No hanging about which was amazing for me. The doctor does regular check ins with you, monitoring you skin, side effects the communication is spot on. My side effects were minimal, had slight purge at start for 6weeks and some dry patches on eyes. But that’s very minimal compared to the horrendous acne I had. And with acne getting he less and less I really didn’t mind dry eyes. I just used lanolin cream for eyes which kept it under control. I just wish I had done this treatment sooner, so have my confidence back and clear beautiful skin has been a dream. I no longer have to look at my ugly skin anymore.

  17-04-2023
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  Elizabeth Smith

  I found Botonics because I was looking to go on a second course of Roaccutane treatment. They appeared to be the only company that provides a bespoke treatment option, which allows you to do everything from home. Within a day of emailing the company I had a response, my initial consultation a few days later and within 2 weeks I was able to start the treatment. The whole process was really detailed and thorough, there was no obligation to sign up. I felt confident that the Dr. was knowledgeable and she talked me through everything, answering any questions. I am currently on month three of the medication. I have met with my Dr. monthly, and have had regular blood tests. I feel safe in the knowledge that Bill, Cassie and Michelle are incredibly easy to contact. They generally always respond to my query within 24 hours. The medication is sent to my home address at regular intervals. This is then reviewed with my Dr., to see how I am doing, and to monitor my symptoms. The Dr. also takes time to answer any questions during the monthly consultation and to ensure I am coping with the dosage. In the first month, I adjusted to my skin appearing more red and dry. I had an initial purge for 1.5 months, but it wasn't as bad as I was expecting. By months 2-3 my skin is now clear with no more spots forming. I have been using gentle face care and aquaphor to cope with any dryness. My skin looks amazing and my confidence has improved loads. If you are unsure, I would highly recommend Botonics. They are trustworthy, reliable, knowledgeable and easily available as and when you need support. I have had no issues during my treatment process.

  17-04-2023
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  D R

  They will cut off all contact with you post-treatment if you question or complain about their way of doing things... At the time of booking, they pressured me into obtaining the medicine from them directly, claiming that this would cost considerably less. After making some enquiries at local pharmacies, this turned out not to be the case; it would have in fact cost less to obtain the medicine myself, and furthermore I would have had a choice as to what brand of Accutane I obtained. When I pointed this out to them, Botonics offered a partial refund off the medication cost, but to be honest had I known this would precipitate their petty behaviour post-discharge, then I would have rather not received this partial refund. The medicine also arrived almost two weeks later than they said it would. During the course of treatment the availability for check-ups with the doctor was limited, and Botonics forgot to schedule a blood test prior to one of these appointments, despite saying they would be in touch to do so. Their service also felt insincere, and given how they have acted post-treatment, I realise it probably was. On many occasions it felt like they were being fake and just copying and pasting their emails and responses. Towards the end of the course of treatment, I did not feel I was ready to finish the course of medication, and would have preferred to continue on a lower dose, which was actually an option they offered. However, they were very quick to discharge me, and I never received any response to my subsequent emails. I know this to be a fact because I tried contacting them from my other email address, with no response, yet when a friend made an enquiry they couldn't have responded sooner. They sent a couple of overly nice emails when they discharged me, telling me how they were 'delighted to have helped me' and urging me to leave a positive review, when now in hindsight I realise that these were probably just automated emails (or they were trying to get a good review out of me), which just reinforces my belief that they hold you in contempt behind your back. Considering I paid over £1,600.00 for the treatment and medication, I expected better. The way they have behaved just shows that all they are interested in is money, with little concern for the health or wellbeing of their patients. I would not recommend their services.

  17-06-2022
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  sophie elliott

  I’ve been visiting Naruschka for many years, there isn’t anyone else I would trust for my treatments. Nauruscka is extremely professional and always gives such natural but stunning results. Bill and all the staff I have had contact with go above and beyond with their service, and make you feel really looked after. The pricing is always transparent and fully inclusive pricing, so I always know before hand what to expect. The treatments are always less painful than expected and I never have any bruising. There’s always excellent follow-up aftercare, and I always feel uplifted and so grateful that I found botanics. I would highly recommend Nauruscka.

  17-06-2022
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  Lilly Jones

  I’ve been visiting Nauruscka for many years for cheek filler and tear trough treatments, I’m Always blown away by the friendly and knowledgeable staff, also having a free consultation prior to each visit with no pressure-selling for any other treatments. Nauruscka is extremely professional and makes you feel at ease, and in good hands, she gives a really special personal service. I always receive comments on how fresh and well I look after my treatments. The excellent results last for a long time, and really boost my confidence.

  17-06-2022
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  Kerry Tyson

  I have suffered with acne most of my life, despite countless trips to my gp and a seemingly endless catalogue of antibiotics, creams and over the counter products. My gp was reluctant to discuss Roaccutane and the waiting list was huge. Feeling like I had exhausted every option the nhs could offer, I decided to look for an alternative before my self confidence and mental health deteriorated any more as a result of my skin issues.
A Google search on private prescriptions for Roaccutane brought me to Botonics. After completing the online enquiry form I was immediately contacted by Bill to arrange a virtual consultation the very next day with Dr Divya. The consultation itself was free, and no obligation or pressure to proceed, and was arranged for early evening after I had finished work. Dr Divya was incredibly thorough and knowledgeable about the medication and was able to answer all the questions I had, whilst completely putting my mind at ease.
Following the consultation, finger lancet blood test kits were sent out to my home address the next day, being able to do it this way saved so much time on going somewhere to have blood tests and appointments. The test it’s self was so easy and painless to do, and once returned to the lab via courier I was contacted by Bill the very next day to inform me that the results were ok to proceed with treatment, he detailed dosage and I received the medication in the post the day after. The process was so fast and absolutely seamless, it was such a weight off my mind after so many years of getting no where. The time from my first contact to starting my course of treatment was roughly about a week. 
I had monthly calls with Dr Divya arranged for my convenience in the evening after work, to check in on how the medication is going and to discuss any side effects or concerns I have, although she and her amazing team were always available to discuss anything should I need to, and are incredibly responsive to emails and calls. 
My side effects were fairly minimal, and I honestly wish I had gone down this route sooner, anyone with acne will understand the negative impact it has on your life and to be able to get treatment like this is absolutely life changing. I have recently completed my treatment and could not be happier with the process. After the initial purge and break outs during the first few weeks my skin rapidly started to change, and has not broken out since for the first time that I can ever remember and my skin looks amazing. Dr Divya and her team have spoken with me about aftercare options since the medication completed, and it’s good to know they are still available for any questions or concerns.

  17-06-2022
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  Sarah Jane Gilfillan

  My experience with Botonics was that they were efficient, accessible, supportive and passionate. My hormonal acne began at 20 and after years of topicals, dianette and antibiotics, none of which were successful longterm, the NHS prescribed roaccutane. I finished the course and was acne free for 5 years. Due to NHS appointment delays with Covid and not wanting to go through the same legnthy process I decide to go private and came across Botonics. The treatment is costly but affordable and can be paid in instalments. It has been entirely worth it for me, particularly as I coukd do it remotely. From consulation to my first pill the team of Dr Divya, Bill, Cassie and Michelle were supportive, informative and highly efficient. It never seemed like a clinical process as Dr Divya has compassion and puts you at ease woth each consultation. Bill, Cassie and Michelle keep you on top of appointments, are passionate, kind and supportive. They respond to queries promptly and are contactable at any point which isnt the case with the NHS. I never felt forgotten about or like 'just another patient.' Every part of the process is explained thoroughly. My Roaccutane experience was mild. I purged for around 2 months and was fully clear by around 3. The purge isnt great but I knew from my previous experience it meant id soon be clear so I kept positive. My common side effects were dry skin and dry lips thay I treated with medical grade moisturiers and Lanolin. You need to apply religiously to keep on top of things. My vision was blurry for the first while but advice given from Bill was to try eye drops and it eased completely. When moving to the highest dose I did experience unmanagable joint pain. Prompt advice from Dr Divya was to drop to my previous dose and the end date was extended and it eased massively, making the rest of the journey comfortable. I have just finished my course and had my final consultation with Dr Divya who was as ecstatic as me at my progress and success lol. I am completely clear and with it my confidence has grown. I no longer have to work my life around breakouts. Aftercare advice is given from Dr Divya to maintain the condition of your skin and you are reminded you can contact them at anytime even though you are discharged. I wouldnt hesitate to recommend Roaccutane, it is the only thing that works long. If you are considering going on the journey do it with Botonics.

  17-06-2022
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  Leanne Morris

  I’d suffered with acne ever since I could remember, it massively affected my confidence and I had tried all avenues to try and clear it - trips to the doctors, salon treatments, hundreds of pounds on skincare products that I thought were going to be THE product to answer all of my prayers. All of which ended in disappointment. Eventually I learned to live with it, accepting that was just my skin. I had researched Roaccutane on a number of occasions but always thought it was out of my reach. One evening, I came across botonics. I thought it was too good to be true! I submitted an inquiry and less than 8 hours later I received an email to organise my free consultation. This was scheduled for the following day with Dr Divya. Dr Divya really listened to me as I talked her through my skin journey and I felt like there was light at the end of the tunnel. Completing my first home blood test was straightforward and within days I had received the medication. Over the next few months, I had regular check ups with Dr Divya - she immediately put me at ease answering any concerns I had about particular side effects. It was comforting to know the botonics team were only an email/ phone call away as they were so responsive to questions I had and always on hand to offer advice. 6 months later and I’m really pleased with the results. My skin is so clear, the texture of my skin feels so smooth and I no longer feel like I need to hide my face under makeup to feel good. I cannot fault botonics for their service and support. I would recommend them to anyone looking to start their Roaccutane journey.

  17-06-2022
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  MJ D

  Botonics have been amazing. From the moment I enquired, they have been nothing but professional, understanding and supportive. Being 28 and still suffering from acne is tough on your confidence – it was difficult for me to even talk about. When I had my initial consultation, Dr Divya was so understanding and patient with me . . . she reassured me that she had “seen and heard it all” and that there was “nothing for me to be embarrassed about”. This is also my first experience of private, non NHS medical services and let me tell you – you get what you pay for. They are thorough, quick and so incredibly organised. At no point whatsoever, have I had to chase them, ring them or jump through a series of entirely pointless hoops. They gave me the information and the tools I needed to start my journey, and have been supportive ever since. As for the Roaccutane treatment itself, all I can tell you is “WOW”. I’m only 3 months in, and the transformation is incredible. My friends and family have all commented on how fresh my complexion has looked. I get hardly any spots now, and when I do, they are tiny and vanish in a day or two. My advice with regards to the side effects, is ‘prevention is key’ – start with the heavy duty moisturizers, 2.5l daily water intake and Aquaphor ointment BEFORE you start the treatment, rather than when the medicine ‘kicks in’. I have had almost no problematic side effects and I put it down to this. Bill, whom deals with the business side of things, is also equally professional and helpful and has made the process as smooth as possible. I know people are generally inclined to ‘shop around’, but like I said – you get what you pay for. They are a good and trustworthy clinic and I would 100% recommend! Update: I am 2 weeks post treatment & my skin is clear and glowing. This really was a miracle option!

  17-06-2022
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  Zoe Nelson

  I have been suffering from moderate, extremely persistent acne for over 2 years now. I hit my late 20's and BAM it was acne city central on my face. I had tried everything from every topical, hormone therapy, antibiotics right down to extreme chemical peels. Literally nothing worked for me. I waited 1 years on an NHS waiting list for a dermatologist just to be told "it's not that bad, even Cameron Diaz has acne so don't worry about it". I was at my wits end. My fiancé knew how much my skin was getting me down and suggested I see a private dermatologist. After scouring the Internet and literally hundreds of reviews, Botonics seemed to be the answer. I filled in a simple form on their website to express my interest, and to my surprise I had a call the very next day from Bill to see if I wanted to arrange a free consultation with one of their dermatologists. I was booked in with Dr Divya at a time that suited me and she was so wonderful. She listened to my concerns, understood what I was trying to say and helped me make the decision to start isotretinoin. I was made aware of all the side effects and had to do a blood test in order to make sure I was healthy enough to start the medication. After this, my meds were sent out to me and I was ready to start!! I have just finished my first month and already I have noticed a HUGE difference in my skin. I haven't had any deep cysts at all, however I have had a purge of a few little spots (which heal in 3/4 days on their own). My skin is definitely very dry and I have now become a lip ba connoisseur!! I've got another 5 months to go yet but from the results so far I am very impressed. Bill and the Botonics team are so quick to respond to any silly question I may have, and nothing is too much for them to help with. I WISH I hadn't spend so many months of my life miserable and locked away when a solution was right in front of me all this time. I cannot recommend Botonics highly enough. Please let this review help you make the right choice to just go for it, if you are in doubt please don't be, Botonics are wonderful and they are giving me my confidence and happiness back!

  17-06-2022