Citizens Advice Wigan Borough (Wigan office)
Citizens Advice Wigan Borough (Wigan office) is a non-profit organization that provides free, confidential, and impartial advice to individuals on a range of issues, including consumer rights, debt, housing, and employment. As a member of the Citizen Information Bureaus and Citizens Advice Bureaus network, they are committed to empowering people to make informed decisions and improve their lives. Their services are available to everyone, regardless of their background or circumstances. Citizens Advice Wigan Borough (Wigan office) plays an important role in the Public Sector & Society by promoting social justice and supporting individuals to access their rights and entitlements.
Introduction to Citizens Advice Wigan Borough (Wigan office)
Citizens Advice Wigan Borough is a non-profit organization that provides free, confidential, and impartial advice to the residents of Wigan. The organization has been serving the community for over 80 years, and it aims to help people overcome their problems by providing them with the necessary information and support. What makes Citizens Advice Wigan Borough unique is its commitment to empowering individuals and improving their lives.Services & products
Citizens Advice Wigan Borough offers a wide range of services to the local community. These include advice on debt, benefits, housing, employment, and consumer rights. The organization also provides support on family and personal matters, such as relationships, health, and education. Customers can access these services through face-to-face appointments, telephone consultations, or online chats.Location
The Wigan office of Citizens Advice Wigan Borough is located in the heart of the town center. The area is bustling with shops, restaurants, and other businesses. Customers can expect to find a mix of independent and chain stores, as well as a variety of cafes and eateries. The office is easily accessible by public transportation, with the Wigan Wallgate train station, Wigan Bus Station, and Wigan North Western train station all within a 10-minute walk.Benefits
Customers should choose Citizens Advice Wigan Borough because of the organization's expertise and commitment to helping people. The advisors are trained to provide accurate and up-to-date information, and they work hard to ensure that their clients receive the best possible service. Additionally, because the organization is non-profit, customers can be confident that they are receiving impartial advice that is not motivated by profit.Good to know
Customers should be aware that Citizens Advice Wigan Borough operates on a first-come, first-served basis. While appointments are available, they are often in high demand, and it may be necessary to wait for assistance. Additionally, customers should be prepared to provide detailed information about their situation in order to receive the most effective advice.Reviews
Customers have consistently praised Citizens Advice Wigan Borough for its professionalism, expertise, and helpfulness. Many have commented on the organization's ability to provide clear and concise advice on complex issues, and have described the advisors as friendly and approachable. Overall, customers have found Citizens Advice Wigan Borough to be a valuable resource for navigating life's challenges.FAQ
What services does your Consumer Advice Center offer?
Our Consumer Advice Center offers free advice and information on a wide range of issues, including consumer rights, debt, housing, employment, and benefits. We also provide guidance on how to make a complaint and can assist with filling out forms and applications.Can your team assist with legal advice and representation?
While we cannot provide legal advice, our team can offer general advice and guidance on legal matters. We can also refer you to a solicitor or other legal professional if needed.What are your hours of operation, and do you have any after-hours services available?
Our office hours are Monday to Friday, 9am to 5pm. However, we do offer some after-hours services, such as our webchat and email advice services, which are available 24/7. We also have some evening and weekend appointments available.How quickly can I expect a response to my inquiry or complaint?
We aim to respond to all inquiries and complaints within 5 working days. However, during busy periods it may take us longer to respond. If your issue is urgent, please let us know and we will do our best to prioritize your case.Reviews
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Bernardjohn Kirk
Ridiculous waiting times .
18-04-2023
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Christine Aspinall
Been trying to get through For 2 weeks and still no joy rubbish
18-03-2023
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Sarah Slater
18-12-2022
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Julie Brogan
Very poor
18-06-2022
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Darren Corkhill
wont be using this place again had some woman who keeps ringing on private number she wont tell people her name so shes pretending to be someone from citizens advice ive already reported it to police
18-06-2022
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colin porter
Treated me with respect and very helpful.
18-06-2022
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Stephen Slack
Very helpful 👍
18-06-2021
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Josephine Tingle
Okay will be better when you are able to attend face to face again
18-06-2021
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Jordan Teasdale
18-06-2020
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Jan Oakes
I would like to thank Darren at the WBCAB he has helped us through a difficult time knowing that he has been able to help ,guide, advise and help us financially also he his our Angel . A massive thank you Darren and you are credit to the WBCAB.
18-06-2020
