Drainstore.com

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Reviews

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  Colleen Coyle

  From the very first contact with the office I had outstanding communication. Nothing was left out and constant contact with regards to getting a date for installation was only 3 weeks from the quote. Kevin & Kaleb arrived exactly on time and went above and beyond what was needed for the job. They worked tirelessly for two days and have made the area in and around the cesspool very neat and tidy. It was a pleasure to have met them and would highly recommend their services to anyone.

  18-06-2022
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  John Jeffkyns

  Great company to do business with. Keen prices, reliable delivery and exceptional after sales service. Just a shame more companies can't manage to keep up.

  18-06-2022
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  richard hogg

  Not one for leaving reviews however......... we needed to replace a cesspit with a new treatment plant and i really didnt know where to start. My neighbour recommended Drainstore as they had been out to his property to put a job right that someone had messed up, He said to me how fantastic they had been so i thought i would get them out for a quote. Kevin came to see me and explained everything i needed to know and let me know all of the things i needed. I even asked if he could dig in my above ground gas tank and extend my drive whilst he had the tools on site to which kev said absolutly! Drainstore sent over the quote which i thought was a good fair price for the works involved and compared with like for like jobs in the area and i decided to proceed. Kev gave me a date and on the morning of their arrival kev was there to give his huge team a briefing and explain to me what would be happening. Let me tell you now it was a full army operation and i loved how they cracked on with job with no fuss, and they were cleaning up all the time to make sure the site "my home" was tidy. Great team of guys, great business to deal with would highly highly recommend!!!! Thanks again. Rich + Charlotte.

  18-06-2022
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  Ian Morgan

  I spoke to Drainstore in June 2021 after my previous supplier let me down. They designed a solution to replace two septic tanks in my rural property and were on-site within two weeks to start the work. They turned up promptly each day and completed the work on-time and within the quote that was provided before the work started. To complete the installation, the team had to dig up the lawn but they carried that out carefully and now, three weeks later, it is difficult to see where they laid the pipework. It was particularly important that the work was done promptly, sympathetically and with minimum disruption as I am in the process of selling my house and they certainly delivered on all three counts. I would strongly recommend you speak to Drainstore if you need any septic tank work doing. . I would strongly recommend you contact Drainstore if you need any septic tank work doing.

  18-06-2022
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  Sue Wake

  Really pleased with the quality of the service and workmanship the team from Drainsmart provided me for by business premises. They were there when they said they would be and worked efficiently to get the job done as quickly as possible. Andy Wake

  18-06-2021
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  Gordon Cameron

  Drainstore did an amazing job installing a modern waste treatment plant (Nov20) for us in a very tricky location in our small rural cottage garden. Their experience and flexibility was outstanding. All the team, including the office staff were friendly and polite and knew just what they were doing, consulting us carefully and suggesting solutions to some unexpected challenges in our garden. They also travelled all the way to South Oxfordshire, working with local suppliers and got the whole job done in 3 days. I can't recommend them strongly enough. Thank you guys.

  18-06-2021
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  Keith

  We had a septic tank and soak away replaced with a domestic sewage treatment plant. It was not a small job for us and pretty important too. Drainstore provided a wholly professional service, delivered on time (a day early actually) with respect, humour and sound advice. And within budget. Could not have been easier for us.

  18-06-2021
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  Simon Barfoot

  Excellent service and communications. Thank you esp to Jason Smith, Sales Co-ordinator

  18-06-2021
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  Michael Wood

  Very helpful staff giving good advice, quick delivery of the 3 pumping stations we ordered which was as described on there website

  18-06-2020
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  Chris Berry

  I run a drainage business which installs pumps and tanks on a regular basis and I have used Drainstore for the last 4 or so years. They have always been great with their customer service and technical advice to make sure you get the right tank for the specific site conditions. Tanks always arrive when they promise and the prices are competitive. Special thanks to Adrian on the phones who is always going the extra mile to help us.

  18-06-2020