Eleanor Nursing & Social Care - Head Office
Eleanor Nursing & Social Care is a leading provider of Home Health Care Services in London, England. With a commitment to delivering high-quality healthcare and medicine, the company's Head Office is located on the first floor of Leegate House on Burnt Ash Rd. Their team of dedicated professionals is focused on providing personalized care to meet the unique needs of each patient. With a reputation for excellence, Eleanor Nursing & Social Care is the go-to choice for those seeking top-notch home health care services.
Introduction to Eleanor Nursing & Social Care Head Office
Eleanor Nursing & Social Care Head Office is a UK-based company that provides high-quality home health care services. The company was established with the aim of offering personalized care to elderly and disabled patients who require support in their daily lives. What makes this company unique is their approach to caregiving, which is focused on building relationships and treating patients with compassion and respect.Services & Products
Eleanor Nursing & Social Care Head Office offers a range of services to clients in need of home health care. These services include personal care, medication management, meal preparation, and companionship. The company also provides specialized care for patients with dementia or Alzheimer's disease. Customers can expect personalized care plans tailored to their specific needs.Location
Eleanor Nursing & Social Care Head Office is located on Burnt Ash Road in the London borough of Lewisham. The area is primarily residential, with local shops and restaurants nearby. There are several public transportation options available, including the Lee Railway Station, which is a 10-minute walk away. The closest bus stops are Burnt Ash Road/St Mildreds Road and Burnt Ash Road/Handen Road, both of which are within a 5-minute walk.Benefits
Customers should choose Eleanor Nursing & Social Care Head Office because of their commitment to providing compassionate, personalized care to patients in their own homes. The company's caregivers are highly trained and experienced, and work closely with clients and their families to ensure that they receive the best possible care. Additionally, the company offers flexible scheduling and competitive pricing.Good to Know
Customers should be aware that Eleanor Nursing & Social Care Head Office requires an initial assessment of the patient's needs before services can begin. This assessment ensures that the company's caregivers are able to provide the best possible care to each individual patient.Reviews
Customers have consistently praised Eleanor Nursing & Social Care Head Office for their compassionate, personalized care. Reviewers have noted the company's professionalism and high standards, as well as their commitment to building relationships with patients and their families. Overall, customers report feeling well-cared for and satisfied with the services provided by the company.FAQ
What specific services do you offer in home health care?
We offer a range of services in home health care including but not limited to medication management, wound care, physical therapy, and companionship. Our services are tailored to meet the individual needs of our clients and can be adjusted as needed.Are your caregivers licensed and insured, and what are their qualifications?
Yes, our caregivers are licensed and insured. They are also highly qualified with a minimum of a level 3 NVQ in Health and Social Care. We also provide ongoing training to our caregivers to ensure they are up to date with the latest techniques and best practices in home health care.How do you ensure the safety and well-being of your clients?
We take the safety and well-being of our clients very seriously. We conduct thorough background checks on all our caregivers and provide ongoing supervision to ensure they meet our high standards. We also work closely with our clients and their families to create personalized care plans that address their specific needs and concerns.What is the process for selecting a caregiver and creating a personalized care plan?
The process for selecting a caregiver and creating a personalized care plan starts with a thorough assessment of our client's needs. We then match our clients with a caregiver who has the skills and experience needed to provide the best possible care. We work closely with our clients and their families to create a personalized care plan that addresses their specific needs and concerns.What payment options do you offer and do you accept insurance?
We offer a range of payment options including private pay, long-term care insurance, and Medicaid. We also work with most major insurance providers to ensure our clients can access the care they need without financial burden. Please contact us to learn more about our payment options and insurance coverage.Reviews
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Lexcia - Grant
28-02-2023
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Joao Pedro
Worked here as a care co-ordinater for a couple months and working here made me realise I would NEVER get any care company to care for any one I know! There are some amazing carers who love their job and are amazing at what they do, However with Eleanor care there are only a handful of great carers. The way some carers spoke to their coordinators were disgusting and vile, no home training or manners you could clearly see they only got this job for quick money and to take advantage of the elderly. I've had to deal with cases of carers stealing money from clients, physically abusing them, not turning up to their visits leading to clients not taking important medication, falling asleep in clients home with dementia leading them to wonder off into the street unsupervised, Carers making elderly patients film TikToks for them in their own home and the list just goes on. However the cherry on the cake is the management who continuously allow this to happen and turn a blind eye and not give a care in the world for their clients, carers or us staff in the office dealing with all this mess. When i first got this job i had no coordinating experience but was reassured i will get training so i felt confident however this wasn't the case, On my first day i was sat at my desk given no support or any training from anyone apart from 1 of my colleagues who taught the basics and then was made to learn as i go which is extremely dangerous and irresponsible considering this is an extremely important role considering there are literally peoples lives on my hands. however Eleanor care do not care as long as the money is coming in for them. Management give you little support, come in late or sometimes don't even come in at all leaving us coordinators stressed and end up leaving work extremely late. Since then i have found out things are getting worse and multiple staff have resigned. Whatever you do please do not get this company to look after anyone you know and if you are already with Eleanor care please change your care company immediately as any of your loved ones might not be getting the care they need to receive or could be getting abused. Eleanor care only care about their money and nothing else.
28-01-2023
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Sharly Dhammika
28-01-2023
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melissa wong
Why would a person using cold water in the weather under -4 degrees to wash an elderly man, what has my dad done to Eleanor to providing me this service? giving unprofessional service not professional trained, no knowledge of hygiene, my old man has been going to hospital in and out because the UTI from bad hygiene by using same fannel over the body without washing and no point complaining to office because nobody will do anything always covering up and lied to service users, please don’t be the next victim, if I can I wish I don’t need to give one star because they don’t deserve any.
28-12-2022
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Kamby Kamara
I started working at Eleanor as a Freelancer. The opportunity to use your skills and talent is tremendous. The Management sees value and potential in everyone and they will challenge and motivate you to grow. If you are looking for that company where your talents and capabilities can be maximised, Eleanor is the work to be.
28-08-2022
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Adriana Porime
I have worked for Eleanor for 4 years now as a Registered Manager at Roselands Care Home in East Sussex. I am very happy and grateful for all the support received from our HO team. A great company to work for. Thank you
28-08-2022
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Eve Fielding
Homely, caring and a lovely place to work
28-08-2022
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Diana Strelley
Been a carer with eleanor for over a year and I have to say how much I loved it its more than a job it means the world to me the office staff are always helpfull and always there when we need them one of the best jobs I'm sure I be here for 15 more years thank you 😊 ❤️
28-07-2022
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Karthik Manney
28-07-2022
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Kaffy Agbo
I joined Eleanor Care over a year ago. I am grateful for the progress I have achieved since joining the company. Coming to work every day feels like a home to me. working for Eleanor care made me realised I made the right decision as I work with the best team.
28-07-2022
