Electric Bicycle Co.Ltd

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Reviews

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  Irina Iordan

  Friendly staff with excelent knowledge when it comes to electric bicycles.

  07-05-2023
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  Kareem ALhayani

  Not recommended at all, bad staff and service. Expensive price and low quality of work.

  28-02-2023
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  Daniel Tucker

  So Helpful, came in off the street with a problem with my E bike (chain issue) they were able to fix it for me while I waited and did it for free. I have also previously used these guys to service my E bike and they did a wonderful job then as well. Would highly recommend Thank you again for your help today

  28-11-2022
• 

  William Keeney

  This shop has a great range and expert advice was provided when I picked my bike. I have been riding it now for 6 months and I couldn't be happier. Thank you to Colin and the team.

  28-11-2022
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  M Qaiser

  Nice shop, and helpful.......

  28-11-2022
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  Andrius Patrusovas

  Great service and friendly staff

  28-10-2022
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  saul eisenberg

  Unqualified staff with no training, qualifications or testing equipement to repair DC 12volt electronics. Colin agreed to take my bike in for a damaged electric cable repair. He stated he need a few days to check it and 4 days later - he quoted £125 to repair it. What I actually collected was a dismantled bike. Colin's co worker was clueless. His diagnosis consisted of plugging in the wheel to another bike to see if it worked after his soldering of 4 loose wires. He had no electrical testing equipment. He demanded £125 and refused to re assemble the bike without more money. Colin then fabricated a story about trying to contact do a 'diagonis' I consider Colin's quote and non existent repair a total sham.

  28-10-2022
• 

  Charles Medawar

  I wrote a Google review of the Electric Bicycle Company three years ago when I was riding a Juicy electric bike: they were brilliant and I said so… “ It’s not the easiest, closest or most convenient option for me, but it’s definitely the best – and I’d highly recommend it … (for their) honesty, dedication, competence and effort.” Three years and one Blue Badge later, I now ride a TravelScoot – a three-wheeled electric vehicle for disabled users.. I’d got it off E-Bay – I was its third owner – and after a year’s hard use, it urgently needed plenty of attention. Naturally, I asked Colin at the Electric Bicycle Co if he could take it on. He agreed - and did an excellent job at an extremely reasonable cost, also at speed: I took it in one morning and collected in the following afternoon. It’s a family business (Colin’s Dad, Sean, is there too) and they’re clearly dedicated to keeping customers happy. I’d never want to go anywhere else; I think they’re superb. Thank you so much for keeping me afloat … And this was the review I wrote in 2019. I wish I’d purchased my Juicy electric bike here – would have saved me a lot of hassle - but I have since been to the Electric Bicycle Company twice for service and repair work, and now I’d never want to go anywhere else. You get a thoroughly professional service and their commitment to keeping customers happy is clearly heartfelt. It’s not the easiest, closest or most convenient option for me, but it’s definitely the best – and I’d highly recommend it. They've got a good range of electric bikes, not that there's any sort of gleaming or glitzy showroom. By West End standards, frankly, it’s pretty basic – but to me that just signals honesty, dedication, competence and effort. Colin is really too young to be called a gent, though he clearly is; the whole place leaves you feeling, “they don’t make them like that anymore” – but here they really do. Many thanks for the mobility and fast turnaround … very much appreciated.

  28-09-2022
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  Lex Lee

  Colin was exceptionally professional, well done job on my ebike battery conversion. Great guy would recommend.

  28-07-2022
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  robertas L

  Had a great Experience Colin provided good customer service and was very informative coming back again for sure !

  28-06-2022