FDC (UK) Ltd (TRADE SHOWROOM BY APPOINTMENT ONLY)
FDC (UK) Ltd is a trade showroom that specializes in fireplaces and building and construction materials. Located in Salisbury, England, the company operates by appointment only.
Introduction to FDC (UK) Ltd (TRADE SHOWROOM BY APPOINTMENT ONLY)
FDC (UK) Ltd has been providing top-quality fireplaces and building construction services for over 20 years. What sets them apart is their commitment to quality and attention to detail. They believe that every project should be treated as if it were their own. That's why they work closely with their clients to ensure that every detail is taken care of.Services & products
FDC (UK) Ltd offers a wide range of services and products. They specialize in fireplaces and building construction. They offer everything from design and planning to installation and maintenance. They also provide a variety of fireplace options, including gas, wood, and electric. In addition, they offer bespoke services, allowing clients to create a unique and customized space.Location
FDC (UK) Ltd is located in Salisbury, England. The area is known for its historic architecture and charming atmosphere. It's a great place to visit if you're interested in culture and history. The area is also home to a variety of businesses, including restaurants, shops, and galleries. The closest public transportation options are Salisbury Railway Station (2.2 miles), Salisbury Bus Station (1.9 miles), and Salisbury Park & Ride (1 mile).Benefits
FDC (UK) Ltd is a company that truly cares about its clients. They take pride in their work and are committed to delivering the highest quality service. They work closely with their clients to ensure that every detail is taken care of. They also offer competitive pricing and a satisfaction guarantee.Good to know
It's important to note that FDC (UK) Ltd operates on a TRADE SHOWROOM BY APPOINTMENT ONLY basis. This means that you'll need to make an appointment if you want to visit their showroom. They also offer virtual consultations, allowing you to discuss your project from the comfort of your own home.Reviews
Customers rave about FDC (UK) Ltd's attention to detail and commitment to quality. They appreciate the company's personalized approach and willingness to go above and beyond. Overall, customers are extremely satisfied with their experience working with FDC (UK) Ltd.FAQ
What types of fireplaces do you offer?
We offer a wide variety of fireplaces, including traditional wood-burning fireplaces, gas fireplaces, and electric fireplaces. We also offer fireplace inserts and custom fireplace designs to fit any style or space.Do you provide installation services for fireplaces?
Yes, we provide professional installation services for all of our fireplaces. Our team of experienced technicians will ensure that your fireplace is installed safely and efficiently.What materials are used to build the fireplaces?
We use a variety of high-quality materials to build our fireplaces, including natural stone, brick, and tile. We also offer custom finishes and designs to fit your specific needs and preferences.How much maintenance is required for the fireplaces?
The amount of maintenance required for your fireplace will depend on the type of fireplace you have. Wood-burning fireplaces will require more maintenance than gas or electric fireplaces. However, we offer maintenance services and advice to help keep your fireplace in top condition.Can you provide references or photos of previous fireplace installations?
Yes, we can provide references and photos of previous fireplace installations upon request. We take pride in our work and are happy to share our past projects with potential customers.Reviews
-
Stephen Strong
Really friendly and very helpful
07-05-2023
-
Neil newton
Great fire and very approachable
28-04-2023
-
Rhys Gale
We recently received a bespoke mantel from this company and unfortunately had a very disappointing experience. The mantel was poorly packed with no support to the items. Upon opening the crate we found a chip on the frontside of the mantel, which my colleague immediately brought to their attention. However, instead of providing good customer service, Charlie Waddington (FDC) insinuated that we were the ones responsible for the damage. It's important to note that we had stored the product unopened in a crate for a long time, as we were waiting to install it on our showroom floor after removing their existing display. We understand that this situation is frustrating, but we did not expect the disregard and dismissiveness from the company. The customer service was truly disappointing, and it's concerning to see this level of indifference towards a customer who sells their products. Additionally, it's extremely disappointing to be completely disregarded despite having a relationship with the company for over 20+ years. It's sad to see this level of disregard towards a longstanding customer. As a result of this experience, we have decided that we will no longer sell their products. **Update to FDC Response** I would like to point out that the information provided is factually inaccurate. The crate in question was fully sealed and was not opened by us for inspection. As we previously stated, it was only opened once we sold the existing product that we had on display in our showroom. To continue to suggest that we damaged the product is unfounded and does not reflect well on the individual making these claims. While we have had a positive working relationship with the company overall, it is disappointing to see such a typical response from their director, Charlie.
28-02-2023
-
Geraldpaul Foord
28-05-2022
-
Linda Stannett
Paul had the patience of a Saint when he helped us choose the surround for our new fire. He definitely knew his stuff and we would thoroughly recommend FDC. It was certainly worth the 80 mile round trip!
28-05-2022
-
David Jacques
Great place very professional
28-05-2022
-
Paul Keeton
28-05-2021
-
Joao William Pereira
28-05-2021
-
Robert Lloyd
28-05-2021
-
Sue Darosa
Some lovely fireplaces and nice staff
28-05-2021