Imperial Court Suites (London)

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Reviews

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  Amandine Thibault

  (Translated by Google) THE WORST HOTEL! The photos do not look like the apartment at all! As soon as we arrived we took the elevator to the 3rd floor then we carried our suitcases up the stairs. Barely the door opened there was a strong smell of food which did not leave the whole stay! Lots of broken furniture. We could only pass on one side of the bed. When we took our shower there was water everywhere because it was leaking! The windows are really badly insulated, you can feel all the air, especially since the bed is next to the window. Impossible to sleep we hear everything that happens inside outside and even above us! We could even hear people walking. It was horrible Don't trust the comments on booking (Original) LE PIRE HÔTEL ! Les photos ne ressemble ps du tout à l’appartement! Dès notre arrivé nous avons pris l’ascenseur jusqu’au 3e etage puis nous avons porté nos valises dans les escaliers. A peine la porte ouverte il y avait une odeur forte de nourriture qui n’est pas partie tout le séjour! Plein de meuble cassé. On ne pouvait passer seulement d’un côté du lit. Quand on prenait notre douche il y avait de l’eau partout car ça fuyait ! Les fenêtres sont vraiment mal isolées on sent tout l’air passé surtout que le lit est à côté de la fenêtre. Impossible de dormir on entend tout ce qui se passe a l’intérieur à l’extérieur et même au dessus de nous ! Nous entendions même les gens marcher. C’était HORRIBLE Ne vous fiez pas aux commentaires sur booking

  26-12-2022
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  Mal Cuming

  Ok for short stay, very small rooms, a little pricey for what the room is

  26-12-2022
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  ikràm hàrkaT

  26-11-2022
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  Larisa Lenart

  It was a total SCAM! Pictures look so different that a real room. For that much money, you expect something more. Don't recomend! Everything that other say, it is true! Location is the only good thing about this apartmants.

  26-08-2022
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  Liz M

  26-08-2022
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  Stefan Cerny

  (Translated by Google) Good location. (Original) Dobrá lokalita.

  26-07-2022
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  Malaivee Swangpol

  AVOID!! Don't waste your time here. Upon booking, I thought it was pretty much worth my money, it turns out the only two worthinesses are its location and the large room. Our room is on the 4th floor, which means we can use the lift up to the 3rd floor, and we had to carry our bags up the tiny, steep stairs to the 4th floor. The size of the room is quite large; there's a dishwasher, microwave, and refrigerator. On the first night, everything was fine, but on the second night, the electricity was cut out because the keycard wasn't working. The receptionist couldn't help much, and it was me to figure out the idea that changing the keycard might help; it happened again on the 2nd and 3rd night, and I had to walk down four flights of stairs (the lift is very slow), and from house no. 81 to no. 55 in the middle of the night. They had me deposit 200 GBP, which takes a considerable amount from the trip money. The heater isn't working. The floor looks like it's been drowned in water. The windows couldn't correctly shut, so there was wind and noise inside the room. The bed is too thin, which leads to backache in the morning. You can hear it every time someone walks outside the room, even though you are the only room up the side of the building. Avoid! Spend your money somewhere else.

  26-06-2022
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  Calixta Muniz

  (Translated by Google) We arrived and they gave us a €200 deposit, when we made the reservation (agoda) they did not ask us for any amount. Despite having paid for an 18m suite, they gave us a very small room that did not fit what we had paid for at all. It wasn't the suite, it was a studio. The room has not been cleaned in the 5 days we stayed. The towel rail was not working. The broken window. We asked for two beds and they gave us a double. One towel per person, we had to ask for 2 more. The forks are a ruin, they don't prick. We complained to the receptionist and without losing our smile, she completely passed us by and did not give us any solution. We have felt totally cheated. The only good thing is the location, very well connected area. (Original) Llegamos y nos pudieron 200€ de depósito, cuando hicimos la reserva (agoda) no nos solicitaron importe alguno. A pesar de haber pagado una suite de 18m nos dieron una habitación pequeñísima que no se ajustaba para nada a lo que habíamos pagado. No era la suite, era un estudio. No han limpiado la habitación en los 5 días que estuvimos. El toallero no funcionaba. La ventana rota. Pedimos dos camas y nos dieron una de matrimonio. Una toalla por persona, tuvimos que pedir 2 más. Los tenedores una ruina, no pinchan. Reclamamos a la recepcionista y sin perder la sonrisa paso totalmente de nosotras y no nos dió ninguna solución. Nos hemos sentido totalmente engañadas. Lo único bueno la ubicación, zona muy bien comunicada.

  26-05-2022
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  Colin Parker

  Stayed there for my friends birthday week

  26-05-2022
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  João Gabriel

  Avoid !! I was a victim of a SCAM. When we arrive the apartment was dirty, cabinet Doors were broken, shower was broken, there was dust behind the matress, the smoke detectors were covered and there were cigarette butts all Over the balcony. I thought of reporting it but there was so much defects I thought that this was i was getting for the price and just relaxed. In the end, they told me it was me who covered the smoke detectors and charged me 100 pounds for smoking inside. It was, of course, a lie. They covered the smoke detectors just so they could charge me the deposit money. When I confronted the receptionist (Rose), She was very rude and Said She could have charged me 200 pounds . Hope no one falls for this and hope they get closed someday so they cannot do this to other people.

  26-05-2022