J & R Food Service Ltd
J & R Food Service Ltd is a company based in Exeter, England. They specialize in providing produce wholesale services and food and beverage products.
Introduction to J & R Food Service Ltd
J & R Food Service Ltd is a family-owned business that has been operating for over 35 years. Their main purpose is to provide high-quality food and beverage products to businesses and individuals in the Exeter area. What makes them unique is their commitment to sourcing their products from local farmers and producers whenever possible, ensuring the freshest and most sustainable options for their customers.Services & Products
J & R Food Service Ltd offers a wide range of food and beverage products, including fresh produce, meats, dairy, and dry goods. They also provide specialized services for restaurants and catering businesses, such as custom ordering and delivery options.Location
Located in the Fair Oak Cl area of Exeter, J & R Food Service Ltd is surrounded by other small businesses and residential neighborhoods. Customers can expect to find a mix of cafes, shops, and local services in the area. The closest public transportation options are the Devon and Exeter Hospital bus stop, which is 0.4 miles away, the Pinhoe train station, which is 2.2 miles away, and the Polsloe Bridge train station, which is 2.5 miles away.Benefits
Customers should choose J & R Food Service Ltd because of their commitment to quality and sustainability. They prioritize sourcing their products from local producers and farmers, ensuring that their customers receive the freshest and most environmentally-friendly options. Additionally, their specialized services for restaurants and catering businesses make them a valuable resource for those in the food industry.Good to Know
Customers should be aware that J & R Food Service Ltd primarily operates as a wholesale distributor, meaning that they may have minimum order requirements or delivery fees. However, they also offer retail options for individuals looking to purchase smaller quantities of products.Reviews
Customers have praised J & R Food Service Ltd for their reliable and efficient delivery services, as well as the quality of their products. Many have noted their appreciation for the company's commitment to sustainability and supporting local producers.Amenities
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refrigeration -
delivery service
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freshness guarantee
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bulk discounts
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variety of produce
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quality assurance
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locally sourced produce
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packaging options
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food safety certification
FAQ
What is your minimum order requirement for wholesale produce purchases?
Our minimum order requirement for wholesale produce purchases is £500.Can you provide me with a list of the types of produce you offer and their prices?
Yes, we can provide you with a list of the types of produce we offer along with their prices. Please contact us via phone or email to request this information.What is your delivery schedule and can you accommodate urgent orders?
Our delivery schedule varies depending on the location, but we can provide you with an estimated delivery schedule when you place your order. We do accommodate urgent orders, but additional fees may apply.Do you offer any discounts or promotions for regular customers or large orders?
Yes, we offer discounts and promotions for regular customers and large orders. Please contact us directly to discuss these options further.What is your policy for returns or refunds in case of damaged or spoiled produce?
Our policy for returns or refunds in case of damaged or spoiled produce is to provide a replacement or refund for the affected items. Please contact us immediately if you receive any damaged or spoiled produce and we will work to resolve the issue promptly.Reviews
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Martin James
I own two cafes, enquired four times for pricing no response ever. shocking deserve to go bust
29-01-2023
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P W
FAR TOO EXPENSIVE . STRONGLY RECOMMEND GOING ELSE WHERE Paul Williams Williams Ice Cream.
29-08-2022
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rian froud
Actually we have had j& r delivery through pandemic..hit and mis but only human. Any fault sorted straight away . Will carry on as love x
29-07-2022
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Robert Hawkins
Only deliver here but staff are quick to unload you
29-07-2022
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Liz Warwick
I don't know about the service. But the drivers are appealing. Speeding, tailing gating and using their phones when driving. Today on the motorway I was shocked by the driver who was obviously in a hurry, but the road safety was disgusting.
29-06-2022
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Craig Pike
29-05-2022
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woody turner
Great company, extremely easy to do business with. Would highly recommend. Great customer service.
29-05-2021
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Nur Hayati
29-05-2021
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Keith Elliott
As a small business we have traded with J & R Food Service for around 8 years. This year due to the pandemic we had very little trade and therefore did not place many orders with J & R Food Service. After the first lock down, in September we had a few more trading opportunities so began placing some orders with J & R. We then discovered that the prices we had negotiated with their area representative were no longer valid and we were been charged considerably more for each product we ordered. On contacting them about this we were told that because our order level was low during the year, they had put us in a different price band, i.e. raised our prices considerably. As the local representative said it was out of his hands, I took this up with the Senior Sales representative Simon Tassell explaining the reason, i.e. the pandemic, for our lack of purchases. Despite us telling him that we were struggling to keep going, he showed little sympathy and the only compromise he would make was if we accepted going on a minimum order of £50 he would put the prices back as they were prior September. For a small firm trying to get back on its feet with most events and shows not taking place ordering a minimum of £50 worth of goods each time would have made it impossible for us to trade with J & R. The ironical thing is that J & R's selling point is that there is no minimum order. Over the years we have spent thousands of pounds with J & R; they now seem to have little time for their small 'bread and butter' trader or our past loyalty. We felt so strongly about this that we then emailed the Managing Director, Jan Whitehouse via his secretary. In turn we emailed three times but never received a reply. In desperation we again contacted the local sales representative who has always been helpful asking him to follow this up, again we received no reply. On their website they show reviews which are full of praise; I wonder if they will put this one on; obviously not. Over the eight years we have noticed a change in the standards of J & R both in term of ordering and particularly deliveries - changing from being very reliable to being very hit and miss. In the past we have recommended many traders to use J & R and this is the thanks we get!
29-05-2021
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Sid lew
On three separate occasions I had cause to query their working practice as on each occasion the weight on the packets were up to 30% lower than the amount charged for. I received credit notes and apologies for the first 2 instances and am being ignored over the last event. I have reported them to Trading Standards (weights and measures) and have also raised a dispute with my card provider. "Buyer beware!" Check the pack weights against their invoice!
29-05-2021
