Airlines

Jet2.com Limited

Jet2.com Limited is a UK-based company that operates in the airlines, transportation, and shipping industries. With its headquarters located in Leeds, England, Jet2.com Limited has established itself as a leading provider of low-cost flights and travel services. The company's commitment to customer satisfaction and safety has earned it a reputation for excellence in the industry.

Introduction to Jet2.com Limited

Jet2.com Limited is a British low-cost airline that was founded in 2002. The company's headquarters are located at Leeds Bradford Airport in Leeds, England. The airline operates flights to various destinations in Europe, including holiday destinations such as Spain, Greece, and Portugal. Jet2.com has gained a reputation for excellent customer service and affordable prices, making it a popular choice for travelers.

Services & products

Jet2.com offers a range of services to its customers, including flights to various destinations across Europe. The airline provides both one-way and return flights, allowing customers to tailor their travel plans to their needs. In addition to flights, Jet2.com also offers hotel bookings, car rentals, and travel insurance, making it a one-stop-shop for travel needs.

Location

Jet2.com is headquartered at Leeds Bradford Airport, located in the town of Yeadon in Leeds, England. The airport is situated in a suburban area, and travelers can expect to find a range of businesses in the vicinity, including restaurants, shops, and hotels. The airport is well-served by public transportation, with the closest bus stop, Yeadon Cemetery, located just a 5-minute walk away. The nearest train station, Guiseley, is located approximately 3 miles from the airport, and the closest tram stop, Leeds Bradford Airport, is located approximately 2 miles away.

Benefits

Customers should choose Jet2.com for their travel needs because of the company's commitment to excellent customer service and affordable prices. Jet2.com is known for providing a high level of customer care, with friendly and helpful staff who are willing to go the extra mile to ensure that travelers have an enjoyable experience. In addition, the airline offers competitive prices, making it an attractive option for budget-conscious travelers.

Good to know

Customers should be aware that Jet2.com is a budget airline, and as such, there are some restrictions on baggage allowances and other aspects of travel. However, the airline is transparent about its policies, and customers can find detailed information on the company's website.

Reviews

Customers have praised Jet2.com for its affordable prices, excellent customer service, and timely flights. Travelers appreciate the airline's commitment to providing a positive travel experience, and many have reported that they would use Jet2.com again in the future.

Amenities

wi-fi
in-flight entertainment
on-time departure
baggage allowance
reclining seats
in-flight meals
flight tracker
airline miles

FAQ

What is your policy regarding flight cancellations and refunds?

We understand that sometimes plans can change unexpectedly. In the event that a flight is cancelled, we will do our best to reschedule you on the next available flight. If this is not possible, we will issue a full refund to the original form of payment. If you need to cancel a flight, our policy varies depending on the type of ticket purchased. Please refer to our website or contact our customer service team for more information.

How do you accommodate customers with special needs or requests?

At Jet2.com, we strive to make our flights accessible to all of our customers. We offer a range of services to accommodate those with special needs or requests, including wheelchair assistance, special meals, and additional legroom. We ask that you inform us of any special requests or requirements at the time of booking or at least 48 hours before your flight to ensure we can provide you with the necessary assistance.

What amenities and services do you offer on board?

We offer a range of amenities and services on board our flights, including in-flight entertainment, a variety of snacks and drinks available for purchase, and a selection of duty-free products. We also offer a pre-order meal service and a range of seat options for an additional fee.

What is your policy on baggage allowances and fees?

Our policy on baggage allowances and fees varies depending on the type of ticket purchased. Generally, we allow one piece of hand luggage and one checked bag per passenger, with additional bags available for purchase. Please refer to our website or contact our customer service team for more information on baggage allowances and fees.

How do you ensure the safety and security of your passengers?

The safety and security of our passengers is our top priority at Jet2.com. We adhere to all international safety and security regulations, and our aircraft undergo regular maintenance and safety checks. We also have a team of highly trained cabin crew and pilots who are dedicated to ensuring the safety and well-being of our passengers. Additionally, we have strict security measures in place to prevent any potential threats or incidents.

Reviews

MMG

We have always found Jet2 from Leeds Bradford very professional. The cabin crew are always efficient yet friendly, particularly Rebecca (Leeds to Malaga route) who is very professional, a great communicator and a very nice person.

22-05-2023
George Reid

Mixed bag with flights outbound flight staff seemed in a rush avery inexperienced compared to inbound flight were the stsff were informative and helpfull

08-05-2023
Deyan Ivanov

I recently had a disappointing experience with Jet2 Holidays regarding the cancellation of my holiday package. My daughter fell ill on the day of our arrival, and we spent the entire day in the Emergency Room. Despite my efforts to contact Jet2 Holidays and find a solution, my booking was cancelled without my request. I called Jet2 Holidays on the 21st and 22nd of April, and despite promises of a callback from a manager, I did not receive any response or resolution. I was willing to pay extra for new flights and use the remaining days of my holiday, but was told that my entire booking was cancelled. As a loyal customer, I expected better service and support in such unforeseen circumstances. I did not want anything for free, but simply wanted to pay for new flights and utilize the remaining days of my holiday as per my original booking. However, Jet2 Holidays did not provide any options or alternatives, leaving me feeling disappointed, inconvenienced, and frustrated. I have requested a refund for the hotel and return flights, as I was not given the opportunity to utilize them due to the cancellation of my booking by Jet2 Holidays. I am disappointed with the handling of this situation and the lack of communication and responsiveness from Jet2 Holidays. I hope for a prompt and satisfactory resolution to this matter, including the refund of the funds as requested. As a long-time customer of Jet2 Holidays, I expected better customer service and support in such situations. I am currently exploring further legal actions to seek a resolution. I hope that Jet2 Holidays takes immediate action to rectify this issue and restore my faith in their company. In conclusion, I am deeply disappointed with Jet2 Holidays' handling of my holiday cancellation. The lack of communication, unresponsiveness, and cancellation of my booking without my request have left me with a negative experience. I hope for a prompt resolution to this matter and a fair refund for the hotel and return flights that I was unable to utilize. REF: 12255175/S23H

29-04-2023
Gareth Wood

Went for a job interview. The site was not as I imagined

29-03-2023
Ken Kennedy

Drago Park Hotel, fuerterventura. Poor food, poor customer rep, poor location, miss sold all inclusive plus and lied to by jet 2 about what was local to the hotel and what the all-inclusive plus was. The hotel was short staffed. I took loads of pictures of how bad things were and set them to the jet 2 rep and he actually offered to downgrade my package! I've never known this! Also we met a lot of British people there who were very disappointed and who paid a lot less than us. I've responded to the response I've had from Jet2. I look forward to their reply. Still had no response from a complaint I made, which Jet2 asked me to email them about. I think it shows they have no intention of investigating the issues I had with my holiday, which reiterates my beliefs that you should not book with jet2 Date of experience: December 26, 2022

29-01-2023
Francis Munson

We always use jet2 when possible

29-01-2023
Mark Franks

Best company Baggage always arrives fast unlike other airlines They care about their customers

29-11-2022
Mario Papworth

👍❤️

29-11-2022
bill brady

Brilliant and professionally are just 2 words I will use. Just been away to ibiza and the trip was great from getting to Leeds Bradford getting on the plane the flight and bus the the hotel. Had a great holiday thanks to everyone involved from ground support to pilots.

29-08-2022
Sam Miles

29-08-2022