Jet2.com
Jet2.com is a leading airline based in Leeds, England. They specialize in providing transportation and shipping services for their customers, including aircraft manufacturers, bus ticket agencies, and aircraft dealers. In addition to their transportation services, Jet2.com also offers manufacturing and fabrication services for cars, boats, and motorcycles. With a commitment to safety and customer satisfaction, Jet2.com is a trusted provider of transportation solutions for businesses and individuals alike.
Introduction to Jet2.com
Jet2.com is a British airline that was founded in 2002. The company's purpose is to provide affordable and reliable air travel for its customers. What makes Jet2.com unique is their commitment to customer satisfaction, which is reflected in their numerous awards for excellent customer service.Services & Products
Jet2.com offers a variety of services, including flights to over 60 destinations in Europe, the Mediterranean, and beyond. Customers can also purchase holiday packages, including flights and accommodations, through Jet2holidays. In addition, the company offers car rentals and travel insurance.Location
Jet2.com is located in Holiday House, Ingram Row, Holbeck, an area in Leeds, England. The area is known for its industrial history and is home to many businesses in the manufacturing and fabrication industry. Customers can expect a bustling and vibrant area with plenty of options for shopping and dining. The closest public transportation options include Holbeck Lane bus stop (0.1 miles), Domestic Street bus stop (0.2 miles), and Leeds train station (1.3 miles).Benefits
Customers should choose Jet2.com for their affordable prices and excellent customer service. The company is committed to providing a stress-free travel experience for its customers, with features such as 22kg baggage allowance and allocated seating on all flights. Jet2holidays also offers a range of options for all types of travelers, including families, couples, and solo travelers.Good to know
Customers should be aware that Jet2.com does not offer a loyalty program or frequent flyer miles.Reviews
Customers have praised Jet2.com for their excellent customer service, affordable prices, and comfortable flights. Many have also commended the company for their efficient check-in and boarding procedures. Overall, Jet2.com has received high ratings from customers for their quality of service.Amenities
-
maintenance facility -
wi-fi
-
air conditioning
-
online booking
-
credit card acceptance
-
refreshments
-
luggage storage
-
wheelchair accessibility
-
on-time departure
-
baggage allowance
-
in-flight meals
-
flight tracker
FAQ
What types of aircraft do you typically sell?
At Jet2.com, we specialize in selling Boeing 737-800 aircrafts. These planes are known for their fuel efficiency and spacious interiors, making them a popular choice among airlines.Are there any discounts or promotions available for frequent customers?
Yes, we offer a loyalty program for frequent customers. Members can earn points for every flight they book and redeem them for discounts on future bookings. We also offer seasonal promotions and sales, so be sure to check our website frequently.How do you handle customization requests from clients?
We work closely with our clients to understand their specific needs and preferences. Our team of experts can assist with customizing the interior and exterior of the aircraft, as well as adding any necessary equipment or features. We pride ourselves on delivering high-quality, personalized service.Can I choose my preferred seat on the bus when purchasing my ticket?
At Jet2.com, we do not offer bus transportation services. We specialize in selling aircrafts and providing airline services.Can you assist with delivery of the aircraft to my location?
Yes, we offer delivery services for our aircrafts. Our team can coordinate the logistics of transporting the aircraft to your desired location, ensuring a safe and timely delivery. Contact us for more information on our delivery services.Reviews
-
G W
TOPAIRLINE WITH BEST SERVICE
05-05-2023
-
Dean De-Viell
Destroyed my luggage, only received a partial refund despite it being entirely their fault, very disappointing.
26-02-2023
-
Greg Bullock
Rented a car thru them. Car was unsafe (bald tire) and broke down (air filter not connected to engine!). The rental company kept the deposit for my troubles. Jet2 refused to return to deposit and tried to wash their hands of the matter. Currently in arbitration with ABTA. All I want is the deposit back. Their customer service utterly stinks. Avoid these jokers like the plague.
26-01-2023
-
Stephen Mullen
I called Jet2 helpline to ask for assistance in finding a low level room at our holiday hotel. Jason was brilliant to deal with and sorted the special assistance form for me immediately, he then passed me to Matthew in the special assistance team. He ensured we had the help we needed for our holiday destination, and any airport/transfer issues. As the holiday is for our anniversary, he even refunded our flight seat booking fee, so we could celebrate on Jet2. I have to say what complete professionalism was displayed by both Jet2 employees. Absolutely lovely to deal with and talk too. We felt listened too and valued. No wonder we use Jet2 so regularly. Please let both team members know how grateful we are for their amazing assistance.
26-01-2023
-
Thomas Michael
Careers Department: Wrote a letter - weeks later —> still NO response ! Very disappointing :( On the whole , Jet2 is a good airline !
26-10-2022
-
tony mackenzie
Last year disruptive old delayed our flight from Rhodes both our selves and another couple had a £200:00 TAXI RIDE HOME AIRPORT WAS SHUT DOWN SO NO REPS AVAILABLE THAT WAS LAST YEAR. This year hays travel via their "FRANCHISE BRANCH" yes franchise booked an unauthorised holiday in that I went and checked my research for a comparison for a flight and hotel by phone, but the agent decided to book it I received a receipt an hour and a half after puting the phone down. Immediately I read this,I emailed advising I had not agreed to the Price. This was reinforced when I booked the same flight and same hotel £800 cheaper. Getting hold of anyone at Jet2 Is impossible and they are going the right way to alienate this customer. For Jet 2 the booking ref is 3DQXFP. As a lawyer am realy hacked off and am pursuing anyone and everyone involved with this nonsense. Be aware that Hays Touring Ltd and its customer Services /customer relations will not entertain you if you have gone through a franchised branch. I would like to pass on my cancelled flights to friends oh! I forgot the branch have witheld the cost of the flights and hotel and trying to get through to Jet2 is proving impossible by land line mobile and email.
26-06-2022
-
Evren Artut (CoSmOS)
I was employed by Jet2.com during covid times. They hanged me , never contacted back. Even if I tried to reach to them, there was no reply. Last words were "we will be continue to work together, after our operation starts." More than a year past.🧐 Not trusted and adviced! Have a LOVELY FLIGHT to your KARMA🧘
26-05-2022
-
A M
Rang customer services as the answer wasn't on their website, waited 1hr 10 to have my call answered! Question was dealt with within 5mins. For info, you can't add another passenger to a group booking of less than 16 after you've checked out and paid. Hope this piece of advice saves you an hour of your life!!
26-05-2022
-
Adam Lester
26-05-2020
-
Birmingham Close up
I have just flown back from almeria in Spain with Jet2, my first time with this company. Absolutely wonderful flight, first class service. From now on, I am always going to try and fly with them. They are so far ahead, of all the other well known companies, one would usually fly with.
26-05-2020
