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Rug Stores

John's Carpets In Kent

John's Carpets in Kent is a rug store located in Gillingham, England. They offer a wide selection of carpets and rugs for customers to choose from. Their shop provides a comfortable and welcoming environment for customers to browse and shop. John's Carpets in Kent is a great option for those looking for quality rugs and a pleasant shopping experience.

Introduction to John's Carpets In Kent

John's Carpets In Kent is a family-owned business that has been operating for over 30 years. The company specializes in selling high-quality carpets, flooring, and rugs. What sets this company apart is their commitment to offering personalized service to each customer, ensuring that they find the perfect product to fit their needs and budget.

Services & Products

John's Carpets In Kent offers a variety of services, including carpet and flooring installation, cleaning, and repair. Their products range from traditional carpets to modern designs, and they also offer a wide selection of rugs in different shapes, sizes, and colors.

Location

Located in Gillingham, John's Carpets In Kent is situated in a bustling area with plenty of shops and businesses nearby. The area is known for its vibrant community and friendly atmosphere. The company is conveniently located near several public transportation options, including the Gillingham train station, which is only a 10-minute walk away.

Benefits

Customers should choose John's Carpets In Kent because of their exceptional customer service, high-quality products, and competitive pricing. The company's staff is knowledgeable and friendly, and they work hard to ensure that each customer is satisfied with their purchase.

Good to Know

Customers should be aware that John's Carpets In Kent is closed on Sundays and Mondays. Additionally, the company offers free delivery and installation for all products purchased.

Reviews

Customers rave about the exceptional service they receive at John's Carpets In Kent, with many commenting on the staff's attention to detail and willingness to go above and beyond to ensure customer satisfaction. Many also note the high-quality products and competitive pricing, making this company a top choice for anyone looking for a new carpet or rug.

Amenities

  • amenity
    online shopping
  • amenity
    return policy
  • amenity
    warranty

FAQ

What types of rugs do you offer?

We offer a wide variety of rugs, including traditional, modern, shag, and oriental styles. We also have rugs made from various materials such as wool, silk, and synthetic fibers. Our rugs come in different sizes, colors, and patterns to suit any style and preference.

Do you offer delivery or installation services?

Yes, we offer both delivery and installation services for your convenience. Our delivery service is reliable and efficient, ensuring that your rug arrives safely and on time. Our installation team is highly skilled and will ensure that your rug is properly installed in your home or office.

What is your return policy on rugs?

We want our customers to be completely satisfied with their purchase, so we offer a flexible return policy on our rugs. If for any reason you are not satisfied with your rug, you can return it within 30 days of purchase for a full refund or exchange. Please note that the rug must be in its original condition and packaging.

Can I view samples or swatches before making a purchase?

Yes, we understand that choosing the right rug can be a difficult decision, so we offer samples and swatches for you to view before making a purchase. This will allow you to see the rug in your home or office and ensure that it is the right fit for your space.

Do you offer any warranties or guarantees on your rugs?

Yes, we offer a warranty on all of our rugs. Our rugs are made with high-quality materials and are designed to last for many years. If you experience any issues with your rug, we will work with you to resolve the problem quickly and efficiently.

Reviews

  • Glenn Perkins

    Absolutely brilliant I'm over the moon fantastic service

    18-04-2023
  • HolidayCottagesandVillas David Tracy

    Fantastic service. After a hick-up with some very expensive flooring in our new bathroom, we needed to get a replacement fast. We visited a couple of well-known flooring shops who couldn't help us, then we remembered John's carpets round the corner from us. The lady was really helpful, going through dozens of sample books and checking stock availability until we found the perfect one. Best of all they got it delivered for collection within 2 working days and even provided the door tread for free. We won't even consider going anywhere else now and love the fact that they are a small, family-run business. Whole-heartedly recommended.

    18-12-2022
  • Faye Blake

    EXCELLENT service from start to finish, carpet looks amazing and a better price and service than the big stores...... Support local run business and get a better deal. Highly recommend

    18-06-2021
  • Sam Williams

    Excellent family business, great service very professional fitters. Highly recommended.

    18-06-2021
  • Tom Williams

    If you want a carpet shop you have to repeatedly chase for communications and they still fail to respond then go ahead. If you want a carpet shop with strong communication skills and a high quality service then shop elsewhere :)

    18-06-2021
  • Micheala Duncan

    Very good service from day one no sales pressure, a lovely carpet very happy .... 😀

    18-06-2021
  • Wendy Edwards

    Today I had stairs and landing carpet fitted .. Prompt is the word very reasonable is the other word... And happy is the biggest word.. Thank you so much Joe and team.. 👏👏👍👍

    18-06-2020
  • Paul Colwell

    18-06-2020
  • Scarlett Halloran

    Two stars for the first visit and initial consultation. We wanted our hall, stairs & landing done on a budget and a time frame. Our first visit was lovely - no hassle, no pressure - and we were welcome to borrow samples to check colour match. Recieved personable & friendly service. We decided on the carpet, booked a measuring appointment, and were told we'd get a quote within a couple of days and the fitting could take place after a couple of weeks, well within our time limit, without a problem. We were also promised fitting of some laminate flooring we had for in a small bathroom with no problem. We never got the quote, even after we went in to chase it. Ended up going to a chain carpet fitter and having to make special arrangements for the fitting. Very unprofessional to make promises to a customer and then renege.

    18-06-2020
  • Janet Taylor

    Excellent service will do all the can to help you make the right choice.

    18-06-2020