Lilla Rugs
Lilla Rugs is an Oriental rug store located in London, England. They offer a wide selection of rugs and are known for their high-quality products. Customers can find a variety of styles and sizes to fit their needs. Lilla Rugs is a top choice for those in search of a reliable rug store.
Introduction to Lilla Rugs
Lilla Rugs is a family-owned Oriental rug store located in London, England. The company has been in business for over 25 years, and has become known for their unique and high-quality selection of rugs. The company prides itself on offering an exceptional customer experience and personalized attention to each customer.Services & products
Lilla Rugs offers a wide range of Oriental rugs, from antique to modern designs. They also offer rug cleaning, repair, and restoration services. Customers can buy both handmade and machine-made rugs, and can choose from a variety of sizes, colors, and patterns.Location
Lilla Rugs is located in the heart of London, on Waterloo Road. The area is known for its diverse community and bustling atmosphere. Customers can expect to find a variety of small shops and businesses in the area, as well as restaurants and cafes. The store is conveniently located near several public transportation options, including the Waterloo tube station, which is only a 5-minute walk away.Benefits
Lilla Rugs stands out from other rug stores in the industry because of their personalized customer service, attention to detail, and high-quality selection of rugs. The company has a team of experts who are knowledgeable about the history and design of each rug, and can help customers find the perfect rug for their home or business.Good to know
Customers should be aware that Lilla Rugs does not offer refunds on purchases, but they do offer exchanges within a certain period of time. Additionally, the company recommends that customers have their rugs professionally cleaned on a regular basis to maintain their quality and longevity.Reviews
Customers have praised Lilla Rugs for their exceptional customer service, high-quality selection of rugs, and attention to detail. Many customers have commented on the personalized attention they received from the staff, and how they were able to find the perfect rug for their home or business. Overall, customers have had a positive experience with Lilla Rugs and would recommend the store to others.Amenities
-
delivery -
online shopping
-
custom design
-
home consultation
-
financing
-
rug cleaning
-
repair services
-
appraisal
-
free parking
-
gift cards
-
free shipping
-
in-store pickup
-
customization
-
return policy
-
warranty
-
expert advice
FAQ
What types of Oriental rugs do you offer and where do they originate from?
We offer a wide variety of Oriental rugs, including Persian, Turkish, and Afghan rugs. Our rugs come from various countries, such as Iran, Turkey, Afghanistan, and India.Can you provide references or reviews from previous customers?
Yes, we can provide references or reviews from our previous customers upon request. We take pride in our customer satisfaction and are happy to share their experiences with potential customers.What is the process for cleaning and maintaining an Oriental rug?
We recommend that Oriental rugs be professionally cleaned every 3-5 years, depending on the amount of foot traffic and use. In between cleanings, regular vacuuming and spot cleaning can help maintain the rug's appearance. We also offer tips and advice on how to best care for your specific rug.What is your return policy on rugs?
We offer a 14-day return policy on all rugs. If you are not satisfied with your purchase, you may return it for a full refund within 14 days of receiving it. The rug must be in its original condition and packaging.Can I view samples or swatches before making a purchase?
Yes, we have a large selection of rug samples and swatches available for viewing. We encourage customers to visit our showroom to see and feel the rugs in person before making a purchase. We also offer virtual consultations for those who are unable to visit in person.Reviews
-
jill young
Excellent service and absolutely thrilled with the rug , thankyou
26-05-2023
-
Alesya Tk
We are very happy with our purchase. Gorgeous quality rugs. We were able to find the large rugs we needed and were pleased with the customer service and speedy delivery.
15-05-2023
-
Michael Weiss
Bought two rugs from Lilla today. The two chaps who helped us were brilliant - super helpful, patient and knowledgeable. Selection was excellent, and great quality.
29-04-2023
-
Ian Coles
Stunning Moroccan rug, delivered securely in excellent packaging. Service received from Lilla Rugs was outstanding. I thoroughly recommend this company.
29-03-2023
-
Robin Jones
We received excellent service. Helpful staff enabled us to find the kilim we wanted in relatively short time. Thank you!
29-03-2023
-
Deborah Robinson
Just bought my second rug from Lilla Rugs and am as delighted with it as I was with the first. The rug is exactly as described and is beautiful. The packaging and speed of delivery were faultless. What's not to love... Im already looking for my next one.
29-03-2023
-
Tom Cookson
We have been to Lilla Rugs in north-west London twice, and each time we have left with a perfect rug for our home—first a vintage Persian kilim and then a Zanjan. Najib and his colleague were so friendly, knowledgeable and helpful both times, and were brilliant company while we were making our choices. They gave great advice. Thank you so much! Highly recommended.
28-02-2023
-
Lawrence Burton
This really is a fantastic place. Incredible choice and very friendly people.
29-01-2023
-
Grateful Disgraceful
Fabulous choice of beautiful rugs, seamless ordering with thoughtful support from Jalil and swift delivery. Really pleased with the rug I chose: a beautiful Persian rug. Together with the underlay it’s made my bedroom both cosy and beautiful. Would definitely recommend and look forward to using them again.
29-12-2022
-
Jason Hollington
Perfect rug for my hallway, Lilla has some good options for narrow long hallways. Lovely knotted rug, quick delivery, decent price.
29-12-2022
