Lily's Luxury Retreat
Lily's Luxury Retreat is a premier cattery located in Chalfont St. Giles, England. They offer top-notch services for pets, ensuring that they are well taken care of during their stay. With a focus on luxury and comfort, Lily's Luxury Retreat is the perfect place for pet owners to leave their furry friends while they are away.
Introduction to Lily's Luxury Retreat
Lily's Luxury Retreat is a pet hotel located in Chalfont St Giles, England. The company was founded in 2015 with the purpose of providing an upscale boarding experience for pets. The owners, who are passionate about animals, have created a unique atmosphere where pets can feel at home while their owners are away. The company's mission is to provide a safe and comfortable environment for pets while their owners are traveling.Services & Products
Lily's Luxury Retreat offers a range of services for pets, including luxury suites, standard suites, and cat suites. Each suite is equipped with comfortable beds, toys, and private outdoor areas. The company also offers a variety of grooming services such as haircuts, baths, and nail trims. In addition, Lily's Luxury Retreat provides a daycare service for pets who need extra exercise and attention throughout the day.Location
Lily's Luxury Retreat is located in a quiet area of Chalfont St Giles, surrounded by greenery and fresh air. The area is known for its peaceful atmosphere and countryside views. Customers can expect to find local businesses such as cafes, restaurants, and shops within a short driving distance. The closest public transportation options are the Chalfont and Latimer train station (2.5 miles), the Amersham train station (3.3 miles), and the Chesham train station (3.6 miles).Benefits
Customers should choose Lily's Luxury Retreat because of the company's dedication to providing high-quality care for pets. The owners and staff are experienced and passionate about animals, and they strive to make each pet's stay as comfortable as possible. The company also offers a personalized experience for each pet, ensuring that their needs are met throughout their stay.Good to Know
Customers should be aware that Lily's Luxury Retreat is a popular destination for pet owners, and therefore, it is recommended to book in advance to ensure availability. The company also has strict requirements for vaccinations, and pets must be up to date on all their shots before their stay.Reviews
Customers have praised Lily's Luxury Retreat for its excellent service and personalized care for pets. Reviews highlight the attention to detail and the clean and comfortable facilities. Many customers have also noted the peace of mind they have when leaving their pets in the care of the staff at Lily's Luxury Retreat.Amenities
-
grooming services
-
veterinary services
-
pet sitting
-
outdoor area
-
cage-free environment
-
air conditioning
-
heating
-
separate rooms
-
toys
-
food
-
water
-
litter box
-
scratching post
-
blankets
-
beds
-
cat trees
-
catnip
FAQ
What is the staff to cat ratio in your cattery?
At Lily's Luxury Retreat, we maintain a low staff to cat ratio to ensure personalized attention and care for each cat. Our ratio is typically one staff member per every five cats.What types of accommodations do you offer for cats?
We offer a variety of accommodations to fit the needs and preferences of each cat, including private suites, standard rooms, and communal areas for socialization. Each accommodation is equipped with comfortable bedding, toys, and scratching posts.How often do cats receive playtime and exercise while in your care?
We provide playtime and exercise for cats multiple times a day, tailored to their individual needs and energy levels. Our staff engages cats in games, toy play, and even supervised outdoor time in our enclosed garden area.Are there any additional services, such as grooming or medical care, that you provide?
Yes, we offer a range of additional services to enhance the comfort and health of our feline guests. This includes grooming services, such as baths and nail trims, as well as medical care, such as administering medication or monitoring special dietary needs.What measures do you take to ensure the health and safety of the cats in your care?
We take numerous measures to ensure the health and safety of cats in our care, including regular cleaning and disinfecting of all areas, maintaining strict vaccination requirements, and providing 24-hour monitoring and emergency care if needed. Additionally, we require all cats to pass a health check before their stay and provide individualized attention to any cats with special medical needs.Reviews
-
Maria Karyadi
We were not sure about leaving Sammy outside home for such a long period as she really doesn't like being alone and away from home. However she adapted very quickly, she was very well taken care of. They made sure she ate and played with her during the day, and send us updates every two days. Thank you so much!
18-05-2023
-
Laura
Outstanding cattery. Toby was extremely well taken care of, and I received multiple photos and updates throughout his stay. The owners are communicative and flexible; Toby will definitely be back as he seemed to enjoy his time here!
18-05-2023
-
John Paul Leigh
Milo has been going regularly for six weeks and I wouldn't send him anywhere else. Great staff Great place. 6 stars.
18-04-2023
-
Raj Gujar
18-02-2023
-
Kirsten Stein
My cat loves it there despite being very timid. I would call them the
18-06-2022
-
Diane Perkins
I am so glad we found this 5* cat hotel - I can honestly say, I was a bit worried about leaving my kitten of 7 months, but Louise certainly spoilt her rotten! She also sent me photos and updates almost every day which was lovely and very reassuring to see how settled she was. The Cattery is in a beautiful setting in Chalfont St. Giles, Bucks, and the ‘pens’ are spacious light and airy. Louise ensures all the cats have ‘play time’ several times a day. Booking on line is very easy via a very user friendly website! (I’m not at all techy). All in all, I would thoroughly recommend this home away from home for your feline friends.
18-06-2022
-
Valerie Turpin
Welcoming, friendly owner that clearly loves her guests Beautiful location
18-06-2021
-
Danielle Segal
One of the hardest things when planning a trip away is deciding who will look after your furry family member. Thankfully we don't have that problem anymore because Lily's retreat really is a home away from home for our cat. We know that he will be looked after and cared for just as well (if not better!) than when he is at home. Regular updates with photo's/video's from Louise put our minds completely at ease and allow us to properly relax. It is very clear to us that Louise really cares for her guests and understands them only as a proper cat lover can. Lily's retreat is our preference every time - we cannot recommend highly enough.
18-06-2021
-
breffni Walsh
Our cat loves staying here. She is a difficult cat - rescue - and not good with strangers. But the team at Lily’s are so good with her - they understand she needs to do things at her own pace and on her own terms. We know we can relax when she is there.
18-06-2021
-
Abbie Davies
My cats love going to Lily’s luxury retreat, they always come home looking great and well groomed. Thanks Louise, David And team for taking such good care of them.
18-06-2021