London North Eastern Railway - King's Cross
London North Eastern Railway King's Cross is a leading provider of railway services in London, England. They offer a range of transportation and shipping options, including train ticket counters, to help travelers get to their destinations quickly and easily. With a focus on travel and hotels, London North Eastern Railway King's Cross is committed to providing exceptional service to all of their customers.
Introduction to London North Eastern Railway King's Cross
London North Eastern Railway King's Cross is a railway service that operates from London King's Cross station. Established in 2015, the company offers transportation and shipping services to customers. The company is unique because of its exceptional customer service and fast transportation services.Services & products
London North Eastern Railway King's Cross offers train ticket counters where customers can purchase tickets for their travels. The company provides railway services to various destinations across the United Kingdom.Location
Located in London, the area around King's Cross station is bustling with activity. Customers can expect to find various businesses in the area, from restaurants to shopping centers. The station is also conveniently located near several public transportation options, including the King's Cross St. Pancras underground station, the King's Cross bus station, and the King's Cross Thameslink station.Benefits
Customers should choose London North Eastern Railway King's Cross because of its exceptional customer service, fast transportation services, and convenient location. The company's trains are always on time, and the staff is friendly and helpful.Good to know
Customers should be aware that they need to purchase their train tickets in advance to avoid any delays.Reviews
Customers have praised London North Eastern Railway King's Cross for its reliable transportation services and friendly staff. The company has received numerous positive reviews for its exceptional customer service and fast trains.Amenities
-
wi-fi -
air conditioning
-
reclining seats
-
snack bar
-
power outlet
-
luggage rack
-
on-board entertainment
-
wi-fi hotspot
-
ticket vending machine
-
baggage assistance
-
online booking
-
refreshments
-
luggage storage
-
wheelchair accessibility
-
audio-visual entertainment
-
live departure times
FAQ
What is your policy on refunds and cancellations?
We offer refunds and cancellations for train tickets according to the terms and conditions of the ticket type purchased. Some tickets may be non-refundable or have restrictions, so it is important to check the terms before purchasing. Refunds can be requested online or at a ticket office.Are there any additional fees or charges I should be aware of, such as booking or processing fees?
There may be booking or processing fees associated with certain ticket types or payment methods. These fees will be clearly displayed before you finalize your purchase, so you can make an informed decision. We strive to be transparent about any additional fees or charges.Can you accommodate special requests for transportation or shipping?
As a railway company, we specialize in transporting passengers by train. We do not offer shipping services for packages or goods. However, we are happy to accommodate special requests for passengers, such as assistance with mobility or accessibility needs. Please contact us in advance so we can make necessary arrangements.What is your track record for on-time delivery?
We are committed to providing reliable train services and strive to maintain a high level of punctuality. Our track record for on-time delivery varies depending on a number of factors, such as weather conditions, infrastructure maintenance, and unforeseen circumstances. We regularly monitor our performance and take steps to improve our services.Do you offer tracking or other visibility tools for customers to monitor their shipments?
As mentioned earlier, we do not offer shipping services for packages or goods. However, we do offer real-time train tracking and journey information for passengers. This includes updates on arrival and departure times, any delays or disruptions, and platform information. Our website and mobile app provide easy access to this information.Reviews
-
Richard Drozda
12-05-2023
-
Lee Cocker
Glad to see they've removed the requirement to pay for toilets within kings cross. Nice selection of food outlets before boarding the trains. Always great for photography
12-05-2023
-
CD P
The journey was fine and the ticket controller in the train, friendly. Unfortunately the staff at the information desk at King's Cross were unhelpful and gave me a big lecture as to why I was late to catch my train (which I missed). More interested in talking among themselves, slouching on their chair!!! Went to the ticket office to purchase a new ticket, ditto, big lecture as to why was I late for my train and told that "here", trains work in a certain way!! I asked what do you mean by "here", answer in England!! It seems my foreign accent was detected and assumption were made that i was not from "here". I actually lived in this country longer than my country of origin and am also British. Point that i expressed - even if that wasn't the case and i was a tourist, we are customers, wherever we are from, and don't need to be treated that way, it is already bad enough to miss a train with whatever it entails. A message to the employer: training on DE&I is absolutely needed. Let's hope my return journey is better!
26-04-2023
-
hinxy vinxy
Kids friendly and family waiting lounges💓
26-04-2023
-
Jo
26-04-2023
-
Mike Moulton
Initially I had bought all my train tickets from Australia. Where I live there are two companies, one is metro and one is not. I had no idea yesterday that I was getting on the wrong train... I didn't look. while I may have paid 40 odd pound for two from South Yorkshire to Kings Cross the guy was very polite and helpful. He checked my return ticket from London back up to Doncaster. Thank you kind sir.
26-04-2023
-
Ernesto M
Excellent attention from a travel assistant called Leighton! Quick, friendly and understanding! Also the trains and facilities are very clean and up to date!
26-04-2023
-
Bernard Ferns
Enjoyable. The first class staff attention was a great surprise
26-03-2023
-
Mihaela Gherman
Terrible second time experience.. in the whole train, temperatures are freezing!! Inhumane conditions! It's cold enough as it's still winter, but to put on the air-conditioning in second class for people who cannot afford to pay more this is ridiculous and Inhumane! I wish I could give 0 stars! First time when I travelled with this train to London in the evening, I got so sick for 5 days, I just hope it doesn't happen the same this time... Horrible horrible horrible. Will definitely avoid next time! Paying almost 40£ for this treatment..never again
26-03-2023
-
John Lechner
Use the First Class Lounge if you have First Class tickets, Seats and tables available along with free water and coffee/cappuccino/latte/etc. machines. Crisps and biscuits also offered. A few work stations are available all the way to the back and around to the right.
26-03-2023
