LPG Direct (Northern) Ltd

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Reviews

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  pbgames 3yx

  This is a scam I’m sorry but when you first call them they say we will send you a message to pay for your taxi on card so I did that and it is a five minute drive from where I asked for then I get the taxi and then get home look in my bank and 11 pound has been taken out my bank how on earth have you taken this money out of my bank without me knowing I then call you and you try telling me on your system it is a 20 minute drive would you like me to pull up Google maps didn’t think so don’t use this taxi I’ve just payed over £15 for a 5 minute drive weekend or not it is not that expensive scam I’m actually thinking to take this further outrageous Service: Limousines

  27-05-2023
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  Oliwia Lober

  If I could give 0, I’d be more than happy to. This is due to several reasons, and one of them being lateness. Every time I pre book a taxi few days in advance (sometimes the day before) the taxis are late. I book taxi for 5:20, it comes 5:30, 5:40, and 5:15 it looks for a driver for next 5-10 minutes, once that is done and eventually it finds one it’s already past the time I booked it for. Similarly how taxi drivers charge 0.50p for wait time for the passengers, we should be guaranteed 0.50p / min refund for their lateness charge. Secondly, does no one on earth in DRIVE knows how to use GPS? Google Maps? All you have to do is type the drop off address up and it will do everything for you. On few instances drivers had issues with getting us to our work place. (1) the driver was going in completely opposite direction to another company in Barnsley or else, while we are going to Armthorpe, just because Names are similar or the same. ALL you have to do is Google it (we did say Armthorpe and I recited the postcode) But no, the company name tells you more. After a while we saw his mistake. All you had to do is do what any driver would do in instances like that is…. GPS! You guessed it. What if a customer doesn’t know English or any common language? What if they’re disabled? What if they just simply cannot explain to you direction for whatever reason? You’ll depend only on what you remember? (2) today, the driver themselves was nice, polite, I appreciate that. But it’s already too late as I am myself and someone else trying to get to work on time and can’t because 1. Drive is searching for a driver, 2. When finds one, I see them standing in one place for 10 minutes and comes late of course. While you try not to stress due to your past experiences. While we are in the car, AGAIN - what way is it? What way are we going? Then we go left? Again, he was nice and tried to lighten the mood but I am generally disappointed in the drivers that I had so far. Everyone else can use GPS but the drivers? Customers have to be the one with Google maps and stressing over miscommunication? There has been no good journey with DRIVE so far, yet I use it every Sat.

  22-05-2023
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  Alex Ramsell

  22-05-2023
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  Kelley Lill

  08-05-2023
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  lisa clogg

  I had to use a taxi service for 8 days while I was without a car, this was to get my son to school.on time. Three of those 8days, the taxi was late which meant my son was late for school and I in turn was late for work. I had pre-booked all these taxis the night before so I think it is bad service when they are late. Will not be using them again, or recommending them.

  29-04-2023
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  Dan Knight

  Rude . Unpleasant/ cold . Had servicer user with autism and complex needs in car who had meltdown and later expressed due to feeling sad about experience with driver. They also lie about offering wheelchair accessible taxis I know another person had an experience recently in an NHS job accompanying patient to appt where driver had shouted at him to close the as "he was letting all air con out" .... I also myself and others have had drivers complian if it's paid for the I pay link . Yet it's drive who set that link and cars don't have card readers and not everyone always carries cash

  29-04-2023
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  Thomas Brocksom

  AVIOD AT ALL COST KEEP YOUR FAMILY AND FRIENDS SAFE. I’d not even give drive a star!! First of all the taxi are always late or simply just don’t come. Office staff are some of the rudest individuals I’ve ever spoken treating you like a child on the phone or arguing with customers when their taxis are late or cancelled. A real shock was when my pregnant partner was locked in a taxi on Balby road because the driver tried to over charge her wouldn’t let her see the meter we know she was being over charged as this is a regular journey and made to pay more than the taxi fare the driver wouldn’t let her pay via the payment link and insisted it needed transfer into his personal account. After she did this he kicked her out of the car not even near her destination. At 6am on a Sunday morning. We got assured by drive that this would be investigated and we would be contacted back GUESS WHAT NO CONTACT BACK WHEN CALLED WE CALLED TO CHASE NO MANGER TO TALK APPARENTLY HES IN YORK EVERY DAY SO YOU CANT ACTUALLY MAKE A COMPLAINT TO ANY MANAGEMENT.

  29-04-2023
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  Joshua Bowland

  Absolute joke I booked on the app and the trip was cancelled after I paid £9.10 I rang up and all I got was rude agents who didn’t want to know will never use again absolute pathetic customer service

  29-03-2023
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  ayesha MC

  Disgraceful service. DO NOT USE. They steal your money. Drivers are abusive and rude. So manners. They turn up late or no show. Absolutely horrific service. Don’t every use this company!!!!!!!

  28-02-2023
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  kirsten marshall

  Don’t ever use this company , booked a taxi with plenty of spare time to get my train. 15 minutes after they were due to arrive they’d still not showed up then when we rung they just kept saying it was minutes away but still never showed and the receptionist even blamed us for not allowing enough time . 1 hour to go 2 miles 🤦‍♂️ Absolutely fuxked our trip up missing the train. !! Do not use !!!!!!!

  29-01-2023