Marshall Mercedes-Benz Truck & Van Fareham
Marshall MercedesBenz Truck & Van Fareham is a company located in Hampshire, United Kingdom. They specialize in selling Mercedes-Benz trucks and vans, as well as providing services such as alternator and truck part suppliers, auto body parts suppliers, camper shell suppliers, and more. They also offer services for diesel engine dealers, driveshaft shops, muffler shops, and Peugeot, Skoda, Smart, and Toyota dealers. Additionally, they provide railroad ties and RV dealers, as well as used auto parts stores and used truck dealers. Marshall MercedesBenz Truck & Van Fareham caters to various industries such as Cars, Boats & Motorcycles, Machinery & Equipment, Shops & Shopping, and Building & Construction.
Introduction to Marshall MercedesBenz Truck & Van Fareham
Marshall MercedesBenz Truck & Van Fareham is a leading truck dealership in Hampshire, UK. The company has been in business for many years and has a rich history in the industry. They are known for their exceptional customer service and expert knowledge of Mercedes-Benz trucks and vans. What sets them apart from other dealerships is their commitment to providing customers with a personalized experience that meets their unique needs.Services & Products
Marshall MercedesBenz Truck & Van Fareham offers a wide range of services and products to customers. They are a one-stop-shop for all truck-related needs, including sales, servicing, and repairs. Customers can buy new and used trucks and vans from the dealership, as well as a variety of accessories and parts. Their team of highly trained technicians is equipped to handle any repair or maintenance needs for Mercedes-Benz vehicles.Location
Marshall MercedesBenz Truck & Van Fareham is located in the Fareham Industrial Park in Hampshire, UK. The area is home to a variety of businesses, including shops and shopping centers, machinery and equipment suppliers, and building and construction companies. Customers can expect to experience a bustling and lively environment when visiting the dealership. The closest public transportation options are the Fareham train station, which is 2.3 miles away, the bus stop at Newgate Lane, which is 0.6 miles away, and the bus stop at Hamilton Road, which is 0.8 miles away.Benefits
Customers should choose Marshall MercedesBenz Truck & Van Fareham because of their commitment to excellence. They offer exceptional customer service and expert knowledge of Mercedes-Benz trucks and vans. Their team of highly trained technicians is equipped to handle any repair or maintenance needs for Mercedes-Benz vehicles. They also have a wide range of products and services available to customers, making them a one-stop-shop for all truck-related needs.Good to Know
Customers should be aware that Marshall MercedesBenz Truck & Van Fareham specializes in Mercedes-Benz trucks and vans. They may not have as wide of a selection of other brands. However, their team is knowledgeable about all aspects of Mercedes-Benz vehicles and can provide expert advice and service.Reviews
Customers have consistently praised Marshall MercedesBenz Truck & Van Fareham for their exceptional customer service and expert knowledge. Many have noted that the team goes above and beyond to provide personalized service and meet their unique needs. The dealership has a strong reputation in the industry and is well-respected by customers and competitors alike.Amenities
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parts department -
service department
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on-site mechanic
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pickup service
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delivery service
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warranty
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showroom
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financing
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pick-up & delivery
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pick-up option
FAQ
What Peugeot car models are currently available for purchase?
We do not specialize in selling Peugeot cars. We are a Mercedes-Benz truck and van dealership.What is your return policy for defective or incorrect parts?
Our return policy for defective or incorrect parts varies depending on the specific situation. We encourage customers to contact us as soon as possible to discuss any issues with their parts and we will work with them to find a solution.Do you offer any warranties on your auto body parts?
Yes, we do offer warranties on our auto body parts. The length and specifics of the warranty will vary depending on the part and manufacturer. We encourage customers to inquire about warranties when purchasing parts.What types of cars, boats, or motorcycles do you specialize in selling?
As mentioned, we specialize in selling Mercedes-Benz trucks and vans. We do not sell cars, boats, or motorcycles of any other brand.What financing options do you offer for purchasing a vehicle?
We offer a variety of financing options for purchasing a Mercedes-Benz truck or van. Our financing team can work with customers to find a plan that fits their specific needs and budget. Options may include leasing, financing through Mercedes-Benz Financial Services, and more. We encourage customers to inquire about financing options when considering a purchase.Reviews
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Davey Thompson
I had to pay £144 for a misdiagnosis on my mercedes Vito, apparently needed a new key fob & electrical barrel + programming, estimated: £1055.00. I then spoke to another specialist for another opinion and cost me £6 to fix using Isopropol cleaner, it works fine ever since. Absolute con & rude staff/business.
11-06-2023
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Siu ling Jamieson
Never pick up the phone, had to go through live chat. When they called me back, I told them no one picks up, not even an apology. Previous experience was no better, completely mixed up loan vehicle or being collected. Rude and shoddy service, wish I could go elsewhere
28-05-2023
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PM Biffa
The only reason I've given 4 stars is due to the 11th hour savior by Abby and mechanic Steve. I was only minutes away from blitzing you guys with 1 or zero stars across multiple platforms before Abby stepped in and took over proceedings! I'd had 3 or 4 issues with your company and the service provision, without going into a long message! I've now seen the multiple poor reviews you have on here and I could fully back up all of them! But when Abby came up trumps and sent mechanic Steve out to my home to resolve my issues, things improved dramatically. Then when Steve found issues at my home and immediately said he needs to get this sorted, he took my vehicle back to the workshop himself leaving his van overnight at mine and brought it back the next day all fixed! Steve deserves a lot of praise and a big thank you for that. My suggestion to owners / management would be to put a senior manager either out on the service desk of have their office right next to the service desk with their door open! And best employee more Abby's and Steve's! And I do agree with most poor reviews about answering the telephone, my average wait was in excess of 3 minutes, no exaggeration!
18-04-2023
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Sergio Dicarluccio
Recall for a drivers air bag, in and out within about 10 minutes! Spot on!
18-04-2023
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South Coast Shutters
I gave this cowboy outfit another go following on from my past bad experience (see below review). My Vito had developed a periodic warning light come up, which I videod, and then showed to a lack luster gent at reception. He said it was a brake problem. I showed him the symbols for brake problems, which definitely wasn't the symbol flashing up on my van. He agreed with me. He then said I'd need a plug in diagnostic costing a standard £120 + VAT. Disgusted at the guys lack of knowledge and help I walked out. Turns out a squirt of WD40 on both sliding side door sensors sorted out the issue. Took me all of 5 minutes. And I'm no mechanic. Marshall, don't bother replying with your usual drivel. Try getting more dynamic helpful knowledgeable staff. I booked my 2019 Mercedes Benz Vito for its first service. On booking I was also told that my type of van had a recall on it, basically just for a reset (whatever they mean by that)? When I collected my van after the work had been done my heart sank at the state it was returned to me in. Seat protection cover more on the floor than the seat. Dirty and dusty interior. Scuffs on the drivers door inner panel that wont polish out. And the wiring on ambient lights I had fitted pulled apart. Now what sort of care do Marshall take to return a vehicle Covid clean? Or how about showing a bit of respect to a person's vehicle? Just because it's a van doesn't mean you lot show less care and consideration than you would on a 2019 Mercedes car. Also, since the reset my van will now periodically turn the heater fan on, without the ignition key in and not turned on. This will at some point flatten the battery and I'll end up stranded somewhere. So I phoned up Marshall to complain both about the shabby state of my vehicle and this heater fan problem. The person I spoke to, his direct answer to the heater fan problem was "Well it doesn't matter because your van is still covered under warranty." I was actually dumb struck by such a stupid response. Of course it matters! Your answer matches the standard that my vehicle was returned to me in...rubbish!
18-02-2023
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William Phillips
1 STAR IS FAR TO MUCH SERVICE DESK IS APPALLING VERY RUDE
18-02-2023
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Katz Bootz
18-02-2023
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David Pearce
18-01-2023
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Hayley Morley
What an absolutely shoddy service you provide… it’s appalling!! Having recently purchased a commercial vehicle from Marshall’s Nissan in Grantham in less than three months it has broken down. As it’s under warranty we were advised to call you ( closest to us).. I have tried calling you for the past seven working days.. each time called.. no answer!!! On only one occasion that I called was the phone answered and immediately put down. What is the point in providing a warranty when you very obviously can’t be bothered to answer the phone to provide the service for it??? I’m only grateful I didn’t take the warranty for an extended period. Whoever is responsible for over-seeing the quality of service you provide is to a level of high standard most certainly isn’t doing their job!! I wouldn’t recommended you to anyone. Completely dissatisfied customer!!!
18-01-2023
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Aaron Caller
Always a joy
18-01-2023
