Murray ŠKODA
Murray ŠKODA is a renowned Skoda dealership located in Plymouth, England. They offer a wide range of cars, boats, and motorcycles to cater to the diverse needs of their customers. With a team of experienced professionals, Murray ŠKODA is committed to providing exceptional customer service and ensuring that their clients find the perfect vehicle to suit their lifestyle and budget.
Introduction to Murray ŠKODA
Murray ŠKODA is a car dealership that has been in business for over 20 years. Originally based in Ireland, the company has now expanded to Plymouth, England. What makes Murray ŠKODA unique is their commitment to customer satisfaction and providing top-quality service.Services & Products
Murray ŠKODA offers a variety of services including car sales, financing, and servicing. They specialize in Skoda cars, but also offer a range of other makes and models. Customers can buy both new and used cars, and the dealership also offers boats and motorcycles for purchase.Location
Murray ŠKODA is located on Valley Road in Plympton, Plymouth. The area is primarily residential, but there are a few businesses located nearby. Customers can expect a quiet and peaceful experience when visiting the dealership. The closest public transportation options are the Plympton bus stop (0.2 miles), the Underwood Road bus stop (0.3 miles), and the Plympton train station (1.5 miles).Benefits
Customers should choose Murray ŠKODA because of their commitment to providing excellent customer service. The staff is knowledgeable and friendly, and they work hard to make sure that each customer is satisfied with their purchase. The dealership also offers a wide range of financing options to make purchasing a car as easy as possible.Good to Know
Customers should be aware that Murray ŠKODA specializes in Skoda cars, but also offers other makes and models. The dealership also offers boats and motorcycles for purchase, which may be of interest to some customers.Reviews
Customers have left positive reviews of Murray ŠKODA, praising the staff for their friendly and helpful service. Many customers have also noted that the dealership offers a wide range of financing options, making it easy for them to purchase a car.Amenities
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free test drive -
air conditioning
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vehicle servicing
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free wi-fi
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car finance
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pick-up & delivery
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showroom
FAQ
What Skoda models do you offer and what are their features?
We offer a variety of Skoda models, including the Fabia, Octavia, Superb, Karoq, Kodiaq, and Scala. Each model has unique features such as advanced safety technology, spacious interiors, and efficient engines.Do you offer financing options? If so, what are the terms?
Yes, we offer financing options for our Skoda vehicles. The terms vary depending on the customer's individual needs and creditworthiness. We work with a variety of lenders to find the best financing options for our customers.What kind of warranties do you offer for your Skoda vehicles?
We offer a standard 3-year warranty on all new Skoda vehicles. In addition, we offer extended warranties for up to 5 years or 100,000 miles. Our warranties cover a range of repairs and replacements, providing peace of mind for our customers.Do you provide maintenance and repair services for Skoda cars? If so, what is included in the service?
Yes, we provide maintenance and repair services for Skoda cars. Our services include routine maintenance such as oil changes and tire rotations, as well as more extensive repairs. We use genuine Skoda parts and our technicians are trained to work on Skoda vehicles to ensure the highest quality service.What is your customer satisfaction rating and can you provide references or testimonials from previous customers?
We are proud to have a high customer satisfaction rating. We prioritize customer service and strive to make the car buying and ownership experience as positive as possible for our customers. We have many satisfied customers who have left positive reviews and testimonials, which we are happy to share upon request.Reviews
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Finlay Martins
Polite and professional. Dealer prices but justified given the quality of service.
22-05-2023
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Steve
Great customer service from the whole team
29-04-2023
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Phil Steventon (Candela Band)
Problematic and untrustworthy with terrible customer service. I'm not normally one to publicly complain, so this is a rare type of review for me, but I have never had such a poor experience with a car dealership before. Murray Skoda replaced my tyres without informing me that the new tyres were of poor quality and safety, and not suitable for me. David Briscoe, service manager, was unhelpful and rude in dealing with me, insisting I was lying about what I was told, even though he wasn't there and so couldn't know. Escalating the issue to Kevin Murray, managing director, was no help as he just went along with what he was told by the service manager who wasn't present at the time. Mr Murray was unwilling to help, but also unable to detail why he believes his company aren't responsible for the problem they have caused me...a disappointing lack of clarity and customer care from the top! The lack of willingness to put right a problem they have caused has cost me an unnecessary £220, as I replaced the tyres myself with much safer ones a few days later. A dealership representing a brand like Skoda should be willing to admit when a mistake is made and put it right for the customer. If they had done this there would have only been minor inconvenience. Instead their lack of accountability and honesty in refusing to put the issue right has wasted so much of my time, has cost me an entire set of new tyres unnecessarily, and has set Murray Skoda as a poor representative of the values of the Skoda brand. The website makes a point of being family owned, and on this occasion they have definitely been covering each other's backs rather than looking out for the customer!
29-04-2023
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Jemma Jessep
Took my car in for MOT and service. Fantastic customer service from Kylie. Clear communication throughout.
29-03-2023
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Katherine A
Friendly, helpful and knowledgeable staff with Motability lease! Would definitely recommend Skoda Plymouth.
28-02-2023
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Darrell Romer
28-02-2023
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Scott Fellows
28-02-2023
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stevie bowers
Came in last year looking for a suitable skoda for me and little one. Rebbecca Richards was amazing! Helpful, informative, and just all round brilliant customer service. Made a daunting experience a really enjoyable one! Love driving my skoda fabia. look forward to coming back in the future.
28-02-2023
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Nick Drake
First time dealing with them and can honestly say excellent customer service highly recommended.
29-01-2023
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Christopher Roberts
Very pleasant experience, polite staff and rapid service sorting out my car, would highly recommend.
29-01-2023
