Nidd & Son Ltd
Nidd & Son Ltd is a company based in Grimsby, England. They specialize in jewelry repairs and have a shop located in Freshney Place for all your shopping needs.
Introduction to Nidd & Son Ltd
Nidd & Son Ltd is a family-owned business that has been serving the Grimsby community for over 100 years. The company was established in 1908, and it has been passed down through generations, maintaining its commitment to quality and customer satisfaction. Nidd & Son Ltd specializes in jewelry repairs and offers a unique selection of jewelry pieces that are beautifully crafted and designed to last a lifetime.Services & products
Nidd & Son Ltd offers a variety of services, including jewelry repairs, cleaning, and resizing. The company also has a wide selection of jewelry pieces, including engagement rings, wedding bands, necklaces, bracelets, and earrings. All of their jewelry pieces are made using high-quality materials, and they offer a range of styles to fit any taste or budget.Location
Nidd & Son Ltd is located in the heart of Grimsby's Freshney Place shopping center. The area is known for its bustling shopping scene, with a variety of shops and restaurants to choose from. The shopping center is easily accessible by public transportation, with the Grimsby Town railway station only a 10-minute walk away. Other nearby public transportation options include the Riverhead Exchange bus station and the Grimsby Docks train station.Benefits
Customers should choose Nidd & Son Ltd for their jewelry needs because of their commitment to quality and customer service. The company has a long-standing reputation for excellence, and their experienced staff is dedicated to ensuring that every customer is satisfied with their purchase. They also offer competitive pricing and a wide selection of high-quality jewelry pieces.Good to know
Customers should be aware that Nidd & Son Ltd specializes in jewelry repairs and may take longer to complete repairs than other jewelry stores. However, their experienced staff ensures that every repair is done to the highest standard, and they offer a guarantee on all of their work.Reviews
Customers rave about the quality of Nidd & Son Ltd's jewelry pieces and the exceptional customer service that they receive. Many customers have been repeat customers for years and recommend the company to their friends and family. Overall, customers are impressed with the company's commitment to quality and their dedication to ensuring customer satisfaction.Amenities
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free consultation
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on-site repairs
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custom design
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engraving
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polishing
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resizing
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cleaning
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watch battery replacement
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stone setting
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prong tightening
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chain soldering
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clasp replacement
FAQ
What types of jewelry repairs do you offer?
We offer a wide range of jewelry repairs including ring resizing, stone replacement, chain repairs, and more. Our skilled jewelers have experience working with various types of metals and gemstones.How long does a typical repair take?
The duration of a repair depends on the specific type of repair needed. We strive to complete repairs as quickly as possible while ensuring that they are done correctly. Our team will provide you with an estimated timeframe for your repair.What is your pricing structure for repairs?
Our pricing for repairs varies depending on the type of repair needed. We provide a detailed estimate before beginning any work. We strive to offer fair and competitive pricing for our customers.Do you offer any guarantees on your repairs?
Yes, we stand behind the quality of our repairs and offer a guarantee on all work performed. If you experience any issues with your repaired jewelry, simply bring it back to us and we will make it right.Can you provide references from previous customers who have used your repair services?
Absolutely, we have many satisfied customers who have used our repair services. We would be happy to provide references upon request. Additionally, you can read reviews from our customers on our website and social media pages.Reviews
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Phillipa Scoffin
I've just collected my wedding ring after leaving it to be enlarged. It has a pattern and indentations on it so we were unsure as to how it would look. You cannot tell! Its been enlarged by a size and a half .The work is fantastic. We are very pleased
29-10-2022
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Nicola Hogan
The service I received here was second to none. Very professional and polite
29-09-2022
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David Brown
just been in today, nice place, staff excellent, pleasing result ๐๐Thanks
29-05-2022
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gillian Austin
Such a wonderful experience choosing our wedding rings today from the stunning Zirconium range, Suzy & Rachel were really helpful, friendly & gave us great advice for such an important purchase, thank you ladies, it was a real pleasure ๐
29-05-2022
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P Wooding
I recently took two watches in for a valuation. The team at Nidd & Sons could not have been anymore helpful, especially given the low value of my transaction. All the staff were very polite and the job was completed much quicker than I expected. We even got a follow up call to make sure we were happy with everything. 5 star service all the way, highly recommended!
29-05-2022
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Laura Clare
Really friendly staff and a very quick service. Really pleased with the alterations on my wedding and engagement rings. Would highly recommend.
29-05-2022
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David Christoffersen
Took great care of my daughter when she had her ears pierced recently, thank you so much
29-05-2022
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Perry Horton
29-05-2022
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Claire Oliver
I had an accident and my engagement ring saved me loosing my finger. Unfortunately this meant my ring needed to be repaired. We was told it could be done in store so took it in. We were then told it needed to be sent off to be fixed and someone would call in a week with a quote for the repair. 2 weeks passed and still no quote! Partner rang up to see what was going on. A week later we finally had a quote after waiting 3 weeks and was told it should be repaired and back by the weekend. 3 months we had to chase them about the repair! I was so happy to get it back on my finger. Then the problems started! Within 24 hours 4 stones were lost from the ring! I had the center stone reset. They had to replace a claw. I noticed when looking closer at my ring when they replaced the claw but 2 claws from the lower set row of stones were now missing, the stone was lost. This claw also has a very sharp edge to it now and catches on all my clothing. Obviously with my hand getting crushed I needed the band reshaping again. This looked fine until I noticed stones falling out. Yes the reshaped it but they didn't reset the stones straight in the claws lof the band, which meant 3 more stones were lost. There are tool marks on the ring that hadn't been polished out. you can see where silver has run when fixing the main stone claws, they tried cleaning the run but resulted in one side of the band being made thinner when removing the run. also resulting in sharp claws all down one side of my ring. I'm extremely disappointed with with the repair and service and obviously the further damage made to my engagement ring. I won't be returning to nids again after this. I didn't even notify them because why would I trust them to fix the issues again after this. My partner is now having to save to buy me a replacement as this particular ring was limited.
29-05-2022
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Sheila Thorpe
Very obliging.
29-05-2022