North Downs Specialist Referrals (NDSR)
North Downs Specialist Referrals (NDSR) is a leading animal hospital located in Redhill, England. They specialize in emergency veterinarian services and provide top-quality healthcare and medicine for pets. With their state-of-the-art facilities and experienced staff, NDSR is dedicated to providing the best possible care for animals in need.
Introduction to North Downs Specialist Referrals (NDSR)
North Downs Specialist Referrals (NDSR) is an animal hospital that specializes in emergency veterinarian services. Founded in 2011, the company was created to provide high-quality healthcare and medicine for pets in need. What makes NDSR unique is their team of highly trained specialists who are dedicated to providing exceptional care for pets.Services & products
At NDSR, customers can expect to find a wide range of emergency veterinarian services for their pets. These include surgeries, diagnostic imaging, and critical care. The company also offers a referral service for veterinarians who need assistance in treating their patients.Location
NDSR is located in Redhill, England, at 3 & 4 The Brewerstreet Dairy Business Park, Brewer St, Bletchingley RH1 4QP. The area is known for its rural charm and is home to a variety of businesses, including farms and small shops. Customers can expect to experience a peaceful and quiet environment when visiting NDSR. The closest public transportation options are Redhill train station (3.6 miles away), Godstone train station (3.8 miles away), and Merstham train station (4.6 miles away).Benefits
Customers should choose NDSR because of their highly trained specialists and state-of-the-art equipment. The company is dedicated to providing exceptional care for pets, and their team is available 24/7 to provide emergency services.Good to know
Customers should be aware that NDSR is an animal hospital that specializes in emergency veterinarian services. They should also be aware that the company requires payment at the time of service.Reviews
Customers have praised NDSR for their exceptional care and highly trained specialists. They appreciate the company's dedication to providing top-notch healthcare for their pets.FAQ
What are your hours of operation and emergency policies?
Our regular hours of operation are Monday to Friday from 8:30am to 6:30pm, and Saturdays from 9:00am to 12:30pm. For emergencies, we have an on-call team available 24/7. We recommend that you call ahead if possible so we can prepare for your arrival. We also have specific protocols in place for emergency situations to ensure that your pet receives the best care possible.Can you provide references or testimonials from previous clients?
Yes, we are happy to provide references and testimonials from previous clients. You can find some of these on our website, or we can provide additional references upon request. We are proud of the high level of care we provide to our patients and their owners, and we believe that our satisfied clients are the best testament to our success.What types of emergency cases do you handle?
We are equipped to handle a wide range of emergency cases, including trauma, respiratory distress, gastrointestinal emergencies, toxicities, and many others. Our team of experienced veterinarians and support staff are trained to quickly and effectively diagnose and treat emergency cases to give your pet the best chance of recovery.How are emergency fees calculated and what payment options are available?
Emergency fees are calculated based on the level of care required for your pet's specific emergency. Our fees are transparent and we will always provide you with a detailed estimate of costs before any treatment begins. We accept payment by cash, credit/debit card, or bank transfer. We also offer payment plans through a third-party finance company.Do you have any after-care services for pets recovering from emergency treatment at your facility?
Yes, we offer a range of after-care services to help your pet recover from emergency treatment. This may include follow-up appointments, medication management, and rehabilitation services. Our team will work with you to create a customized after-care plan to ensure that your pet receives the best possible care after leaving our facility.Reviews
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L Chapman
Absolute theifs! Trying to stick other patients bills on other people! Accounts team is a disgrace! On going matter over two weeks can never get hold of anyone an when I did Jill was so rude an unprofessional refused to speak to me an hung up! Disgusting
26-05-2023
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Vicki Allcock
North Downs were absolutely fantastic with my dog as she is a very nervous dog! The fabulous service started from the reception team to our specialist Dr Leblond, he was so good with our dog, everything was explained brilliantly and Dr Leblond even rang us on Sunday to apologise that he had missed us when we picked our dog up. Thank you so much for such a fantastic service even being very empathetic after we learnt about the results.
26-05-2023
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Jenni Bland
Very specialist and experienced vets within very clean and modern building.
24-05-2023
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Wendy Verney
20-05-2023
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Jennifer Pett
I brought my 13 month old Labrador Storm in with breathing issue, she is a sensitive pup and I was feeling apprehensive about the whole situation however Fiona was brilliant, she kept me updated regularly with storms progress before and after the op, she went above and beyond in helping me understand the reality of storms condition, and what to expect, answering all my questions and advising accordingly.I feel reassured that Storm was well looked after and I can not thank Fiona and her team enough for all they are doing to help make Storm better. If your pet is in a situation that requires Fiona’s expertise rest assured you are in fantastic hands.
13-05-2023
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Giles Elliot
13-05-2023
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Donna Lavery
Staff at reception were friendly and helpful. The waiting area was spotless and didn't smell despite the many patients waiting. Vet Fiona was brilliant with our kitten and explained everything to us in detail but not in an overwhelming way. Sadly, the investigation is not over, but I have no doubt our next visit will be another good experience
06-05-2023
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Obi1 Kenobi2
Very expensive. But its a specialist so its expected
06-05-2023
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karen krause
Very good vets, friendly staff, great parking. They really do 6 monthly, thorough checkups on my dog. Highly recommend.
06-05-2023
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George Osborne
29-04-2023
