NOX Bayswater

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Reviews

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  Gemma

  (Translated by Google) They are scammers. In the middle of a pandemic and with confinement in both Spain and London, they didn't want to give me my money back because they said my room was non-refundable. How am I supposed to be able to go if everyone was closed. I will never book in any hotel of this chain in my life. (Original) Son uns estafadors. En plena pandèmia i amb confinament tant a Espanya com a Londres no em van voler tornar els diners perquè deien que la meva habitació no era retornable. Com haig de poder anar si estava tothom tancat. Mai de la vida reservaré a qualsevol hotel d'aquesta cadena.

  01-01-1970
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  Missy Manoy

  I would not recommend this hotel, regardless of how cheap it is. Our bedsheets, mattress and duvet had massive stains on them and the room itself was absolutely tiny, to the extent that you couldn’t open more than one suitcase inside your room. The bathroom was similarly small. The check-in process was a nightmare as you have to walk an entire block just to check in (at another one of their hotels) and then walk all the way back. Moreover, we were on the fifth floor and the elevator was out of order when we stayed, no one offered to help us take our bags, no warning was given and no discount was offered. Finally, after we emailed the hotel manager outlining the above problems, no response was given, showing their complete lack of care. Please read the rest of the reviews before staying here because it’s not even worth the cheap price it is listed at.

  01-01-1970
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  Radim Dockal

  NEVER BOOK THIS PLACE, WORTS NIGHTMARE. The room stank horribly, room was messy, the building looked more like a construction site than a hotel. Half of the facility was not working,..

  01-01-1970
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  schmitt_ happens

  1 star for the location other than that the hotel doesnt deserve any star. The entire hotel was under construction including scaffolding in front of the Window and construction noise all day. No functioning elevator...good luck getting to the 5th floor with luggage and disability. Cleaning personal very noisy. Old furniture and the worst matress where you can feel every spring. No soap or anything available. Funny is as well that you have to check in at a different location 10mins from the hotel. I highly recommend staying away from this hotel. 100+ eur per night for a single bed room in a trashy hotel is just a scam!

  01-01-1970
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  Robert Felix Carter

  Well, it's near Hyde Park and a stone throw away from Queensway tube station but other than this nothing upbeat can be said about it. The room is very small, clean but still smelly and during the 8-days stay the lift was out of order. No breakfast is served and the environment is noisy during the night Rooms : 1/5 | Service : 3/5 | Location : 4/5 … More

  01-01-1970
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  katia

  (Translated by Google) dilapidated room. Very deteriorated mattress, bathroom: see photos. When we made the reservation, no one told us that the elevator was not working (3 flights of stairs), . Looking at the reviews, it's been down since September 2021. (Original) chambre vétusté. Matelas très détérioré, SDB: voir les photos. Quand nous avons fait la réservation, personne nous a dit que l'ascenseur ne fonctionnait pas ( 3 étages à pied), . En regardant les commentaires, il est en panne depuis septembre 2021.

  01-01-1970
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  Marco Panipucci

  (Translated by Google) We stayed 3 nights in a fifth floor room (2 adults and a 2 year old girl). Positive notes: - Hotel located in a strategic position. Negative notes: - The lift only went on the first day and when used, loud mechanical noises could be heard inside the room. On the second and third day it was put out of use (we were with a baby and we had to take the stroller up to the room by the stairs, which were very narrow by the way). - The room was dirty and the cups above the microwave were soiled with milk. - Strong smell coming from the bathroom - Dirty sheets with hair / dander - We were told that they would give us a cot for the baby but it never came. (Original) Abbiamo soggiornato 3 notti in una camera del quinto piano (2 adulti e una bambina di 2 anni). Note positive: - Hotel situato in posizione strategica. Note negative: - L'ascensore è andato solo il primo giorno e quando veniva utilizzato, si sentivano forti rumori meccanici all'interno della camera. Il secondo e il terzo giorno è stato messo fuori uso (eravamo con una bambina e dovevamo portare il passeggino in camera dalle scale, molto strette peraltro). - La camera era sporca e le tazze sopra il microonde erano sporche di latte. - Forte odore proveniente dal bagno - Lenzuola sporcche con capelli/peli - Ci avevano detto che ci avrebbero fatto avere il lettino per la bambina ma non è mai arrivato.

  01-01-1970
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  Stuart Hague

  Don’t ever stay here. Toilet mechanism broken throughout. Shower bracket broken throughout. Insects in room. Key held in different hotel. Only good experience was the air conditioning. Scruffy and not a great area

  01-01-1970
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  PukwukwAquteg

  01-01-1970
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  Loic Bert

  (Translated by Google) The worst hotel I have seen overall! Deplorable hygiene, degraded equipment, small or very dirty rooms (when you change rooms and it's worse than the first one), cockroaches, yellow halos on the white curtains, a cigarette hole in the bedding (if we can call it a mattress), stains on the sheets which would suggest that they are not changed each time … in short, in front of all its elements and our desire to leave the premises as quickly as possible, the management did not wish to do of commercial gesture nor sea refund us because according to them they had nothing to reproach. Now that I have seen that other comments are quite similar with our experience, it does not surprise me. (Original) Le pire hôtel que j’ai vu dans son ensemble ! Hygiène déplorable, matériel dégradé, chambre petites , ou très sale ( quand on vous change de chambre et que c’est pire que la première) , des blattes , des auréoles jaunes sur les rideaux blancs, un trou de cigarette dans la literie ( si on peut appeler ça un matelas) , des taches sur les draps qui laisserait penser qu’ils sont pas changé à chaque fois … bref devant tout ses éléments et notre désire de quitter les lieux au plus vite , la direction n’a pas souhaiter faire de geste commercial ni mer nous rembourser car selon eux ils n’avaient rien à ce reprocher. Maintenant que j’ai pu voir que d’autres commentaires sont assez similaires avec notre expérience cela ne m’étonne pas.

  01-01-1970