Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement Surgery, & Opticians: Nottingham

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Reviews

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  Courtney Verney

  I recently went for laser eye surgery, and the staff and aftercare are amazing, through out my experience I was made to feel at ease and all the staff took care of me, Thankyou to Sharon and Sophie for making sure I was okay and helping me with everything, 100% recommend My auntie went for lens replacement and would also recommend due to the amazing care and treatment you receive This was the Nottingham branch

  08-05-2023
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  Michaela Nelson

  I had Lasek 7 years ago, it worked for a few years. Now I'm worse off my eyes are bad again. No matter how many times you try to speak to someone at Optical express, they palm you off, ignore the emails but quick to take the £3,500 from you but not quick to talk about the problem. Would never use them again.

  08-05-2023
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  charlotte robertson

  had my laser eye done here, abigail did my tests and she was so lovely and kind, and amazing results. everyone i spoke to there was amazing and it’s a really comfortable environment

  29-04-2023
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  gary shepherd

  Had my assessment at the Leicester branch two weeks before I had my surgery on the 21st February 2023 at Nottingham, after all the tests were completed I met my surgeon who advised me to have the monofoçal eyhance lens instead of the multifocal lens which i agreed to, three weeks on and two visits to the Leicester branch and I'm struggling to see outside of the house with my longsight I'm unable to drive and go to work, I have my next appointment in four weeks time for an assessment, at the moment it feels like it's been one of the worse decisions that I have made, I have been informed that I have been given too much near vision and not enough far which can be corrected with laser surgery. Every day I wake up with the hope that it gets better but there is no change with my vision, it feels like I've been left in limbo and with no money coming in I'm having to use my savings until this can be sorted.

  29-03-2023
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  Barrie Moat

  I booked an appointment at meadowhall to discuss the options to improve my eyesight, which was really poor. I booked in to have multifocal lens replacement surgery in both eyes on 15-07-2022 at the Nottingham branch. The staff, surgeon and everyone involved in my treatment were fantastic. The surgery was painless and i could see clearly within minutes of having it completed, which only took around 20 mins minutes for both eyes. Over the next 6 months i acheived better than 20/20 vision which was way beyond my expectations. The aftercare was carried out to a very high standard, ensuring i recovered as efficiently as possible, supplying all the medication required. Every single one of the staff at the meadowhall branch were exceptional and answered every question on all of my regular consultations. They were really friendly and caring. My only regret was that i didn't have the surgery earlier on in my life, it is without doubt the best decision i have ever made. I really can't recommend Optical Express enough.. thankyou so much for giving me back the most precious gift in life.. sight 👀 Bye bye glasses forever 🤓

  29-12-2022
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  Angela Stubbs

  I have worn glasses to correct short-sightedness since I was 10 years old, then contact lenses since I was 17. My prescription was very high and complex with quite severe astigmatism. I had contemplated corrective eye surgery on and off for years but only plucked up the courage after a friend had it done last year. My experience of Optical Express Nottingham has been outstanding from the outset. The entire team were friendly, knowledgeable and reassuring . In particular, Ellie was my patient advisor, supported by Sharon and without the reassurance of them both, I would have probably reconsidered going ahead (my own anxieties, nothing else). All of the consultations were extremely thorough, everything carefully explained and ensured informed choice all of the way. Monica was amazing, explained everything and made sure I understood all the information, answering any questions. The day of the surgery (refractive lens exchange) was very nerve-wracking for me although the surgical team were also amazing, especially Nigel, who went above and beyond make sure everything was perfect. Mr Mathew was lovely and also very reassuring before and during the surgery. Post procedure, my vision was already better, despite some initial and expected cloudiness on the first day. For perspective, before the surgery, I was unable to read any of the visual acuity chart without glasses. Not even the single massive letter!! The day after, I could read the next to bottom line with one eye, 3rd from bottom with the other. 2 weeks later I'm at the bottom of the chart with both eyes, last but bottom line with single eyes! Nothing short of miraculous and life changing after 40 years of being entirely dependent on glasses. I do have some issues with dry eyes but had these before the surgery so will keep using the comfort eye drops for this. Without a doubt, the best decision I've made and wish I had been brave enough to do it years ago!. Every morning when I wake up, I could quite literally cry at being able to see the time on the clock! Simple things :) Would I change anything? Absolutely nothing! Would I do it again? Hell yes! ( but fortunately don't have to :) ) Thank you Ellie, Sharon, Monica, Nigel and of course the amazing surgical skill of Mr Manu Mathew! Life-changing!

  29-08-2022
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  Jay Folkett

  Excellent service. No glasses now!

  29-08-2022
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  Hayley Beardmore

  Kavita Kaur was so helpful, friendly and understanding, I had my laser eye surgery booked and there had been an error and I was worried it would delay the procedure or prevent me being able to proceed, however she provided excellent customer service which enabled me to continue with my appointment, going above and beyond calling me back, ensuring everything was OK. The procedure itself I had at Meadowhall and again everyone was so friendly professional and reassuring, so happy I went ahead with the procedure and with this company.

  29-08-2022
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  Susan Hicks

  I had my lens's replaced last year and have been 100% Happy with both the surgery and the following results l no longer need glasses and my vision is brilliant. I would recommend this treatment to anyone l will be 70 in a few months and my eyes are better than they were 20 years ago, l can read sew and even thread a needle wich l haven't been able to do for a very long time. So thank you optical express it was worth every penny.

  29-07-2022
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  Keith Harby

  A lot of time and effort will go into your appointment, this is just to get you emotionally invested in order to justify the cost they will spring on you at the end, the people on the phone with whom you'll speak to to arrange the appointment will tell you anything in order to get you in front of the sales people disguised as ophthalmologists, save yourself some time and money, try another company like optimax etc, you're welcome, 🙂

  29-05-2022