Ruxton Independent Estate Agents & Valuers LLP

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Reviews

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  Shujah Dar

  Team of very professional people who helped me all along in my journey to buy home.

  20-05-2023
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  Elaine Boulton

  This review has been a long time coming. So first I’d like to apologise to all the wonderful staff at Ruxtons. Over the last few years my husband and I have bought and sold properties through this estate agent as well as choosing Ruxtons letting department. On each and every occasion the service has been exceptional from beginning to end. For example Sonia was there to support us when we first made contact regarding selling our house, after Graham had been out to value . She was so helpful, kind and supportive and always available or would call back. Nothing was ever too much trouble. When the house price was agreed we were passed over to Helen and received the same outstanding service again. Helen would regularly update us, keeping us in the loop, was at the end of the phone or would call back if we had any concerns or just wanted to ask her opinion about something. If Helen was out of the office we would speak with Craig, who was just as helpful. And the great thing was they all communicated with each other so you wouldn’t be phoning repeating the same thing over and over, because they were all up to speed with the sale. Wonderful service from the beginning to end of the sale. This has been the same when we have bought through Ruxtons. We also deal with Lettings and Vicki is our contact. The same as the other staff, Vicki is very professional, personable and so lovely to deal with. She has always been there to support us, work with us, talk us through any concerns and generally be a great negotiator between us and the tenants. So thank you so much everyone for making something that could be so stressful, an easier journey. Elaine and Ian Boulton

  06-05-2023
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  Liz Rowland

  Just old fashioned, good honest advice and help in finding a tenant that appreciates me being a great landlord. If you want tenants that respect you and your property this is the company to use. They enjoy giving a great service, with a no nonsense approach. It’s no problem finding tenants but finding the right one for me isn’t so easy. Thanks . Peter & Liz

  06-05-2023
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  Graham Brunton

  We selected Ruxton's to sell my mum's property after having two other agents come round to show us their services. Craig from Ruxton's was professional, helpful and not pushy (unlike one agent who did not endear himself to either me or my wife). Ruxton's valuation of the property was sensible and within our own expectations of price and we found a buyer quite quickly. The property was originally bought through Ruxton's so we knew that they knew the area and the property in question. Craig was our main contact throughout and was always very professional particularly as we had had a difficult time with the chain breaking down on two previous occasions. I am pleased to say that we finally completed this week. I would recommend Ruxton's to anyone who is looking to buy or sell in the Solihull area.

  06-05-2023
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  Mike

  We have used Ruxton as our rental agent for some six plus years, they understood our needs and the renters needs also, any issues or problems, which you do get now and them were always resolved in a timely manor with good communication, would highly recommend Ruxton's and there team, Thank you Vicki and Tracy for all your help renting and Graham in selling our home.

  29-04-2023
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  Patrycja Turzynska

  What an absolute joke. On 16th Dec I left my details over the phone and email to arrange a viewing. I was told the viewings won't happen until Jan, so I patiently waited until today only to find out that the house was sold before Christmas..

  27-01-2023
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  Samantha Mercer

  I highly recommend Ruxton for your estate agent needs! They handled my entire property sale process with the utmost of professionalism and efficiency, showing unrivalled care and commitment to getting the job done with genuine care and compassion for all parties involved. Totally committed to ensuring my sale went through as quickly and seamlessly as possible, a special thanks to Graham for his knowledge and advice at the start of the sales process and to Helen who demonstrated tenacity and dedication to ensuring the sale went through to completion. Always available and quick to respond, I felt I was in great hands with the Ruxton team. They’re knowledgeable, are on point with their valuations, communicated regularly to ensure I was aware of the development in the after sale process and highly respectful throughout. Real stars in their field and I don’t hesitate to recommend them.

  27-11-2022
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  Hif Ahm

  Worst people to deal with Completely out of date and out of touch They don’t even send an email or text message and expect you to remember all details just like that Don’t use them use any of the others as they update you with emails etc, that’s what a buyer needs and a sellers time is not wasted DONT SELL NOTHING WITH THESE GUYS, not even a good fish !!!

  27-09-2022
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  SolihullMarshLane Bowls

  I highly recommend Ruxtons both as letting agents (over 10 years) and for selling my property. The whole team is professional, reliable and friendly and go the extra mile to help to ensure excellent outcomes and minimise stress.

  27-05-2022
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  Chris Faulkner

  I was recently faced with the daunting task of having to sell my late mothers property, this being a truly superb luxury apartment in a sought after corner of Solihull. Approaching a few of the "new names" agents, my enquiry's being met with unprofessional idiots who seemingly had no local area knowledge and didn't even bother to return phone calls etc. However, i then phoned Ruxton and what a difference to above. Speaking to a very helpful Graham Froud, straightaway he knew the area and property address etc. He met me at the property the following day on time as planned, and within a week he'd taken all photos and got it on the market. Furthermore Ruxton do have the many years experience, of filtering out all the time wasters who have a hobby of just looking and no interest in purchasing. Ruxton found me many genuine buyers, and also arranged accompanied viewings in my absence. Within a few weeks the property was sold for just short of it's asking price, and it exchanged and completed very quickly with no chains or complications whatsoever. All administration matters being handled very promptly and seamlessly, by a lovely lady called Helen Parr. Worth noting that my buyer was also very impressed with their dealings with Ruxton and commented on how very professional they were compared to others ! In closing, if you want your property sold without it being "chained up" or if you are looking for a home in Solihull. I would have no hesitation in recommending Ruxton, a proper well known and long established estate agent. Mr Chris Faulkner, Monarchs Gate, Solihull.

  27-05-2022