Travlock (Airline Flight Tickets & Holiday Packages Specialists)
Travlock is a company specializing in airline flight tickets and holiday packages. As one of the leading airline ticket agencies, they offer a wide range of travel and hotel options to their clients. Based in London, England, Travlock is committed to providing exceptional service and ensuring their customers have a seamless travel experience.
Introduction to Travlock (Airline Flight Tickets & Holiday Packages Specialists)
Travlock is a company based in London, England that specializes in providing airline flight tickets and holiday packages. The company was started a few years ago with the aim of simplifying travel for everyone. Travlock prides itself on its excellent customer service and attention to detail, which sets it apart from other companies in the same industry.Services & Products
Travlock offers a variety of services including flight bookings, hotel reservations, and holiday packages. Customers can choose from a wide range of airlines and hotels, ensuring that they find the perfect fit for their preferences and budget. The holiday packages offered by Travlock are specially designed to cater to the needs of different travelers, whether they are looking for a romantic getaway or a family vacation.Location
Travlock is located in Kemp House, which is situated in the heart of London. The area is bustling with activity, and customers can expect to find a variety of businesses, from trendy cafes to boutique shops. The location is easily accessible by public transportation, with the closest options being Old Street Station (0.3 miles), Barbican Station (0.4 miles), and Moorgate Station (0.5 miles).Benefits
Customers should choose Travlock because of its commitment to providing exceptional service. The company's staff is knowledgeable and friendly, and is always willing to go the extra mile to ensure that customers have a seamless travel experience. Additionally, Travlock offers competitive pricing on its services and products, which makes it an affordable option for anyone looking to travel.Good to Know
Customers should be aware that Travlock is an online travel agency, which means that all bookings are made through its website. However, the website is easy to use and navigate, and customers can always reach out to the company's customer service team if they need assistance.Reviews
Customers have consistently praised Travlock for its excellent customer service and attention to detail. Many have also noted that the company's prices are competitive and that its holiday packages are well-designed and thought out. Overall, customers have had positive experiences with the company and would recommend it to others looking to travel.Amenities
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online booking -
mobile app
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free wi-fi
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wheelchair accessibility
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currency exchange
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baggage allowance
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cancellation policy
FAQ
What is the range of airlines that you work with?
We work with a wide range of airlines, including major airlines and low-cost carriers, to offer our customers a variety of options to choose from.Are there any additional fees or charges apart from the ticket price?
Yes, there may be additional fees and charges such as taxes, baggage fees, and service fees. These fees will be clearly stated before you confirm your booking.What are the cancellation and refund policies?
Cancellation and refund policies vary depending on the airline and fare type. We will provide you with the relevant information and assist you with the process if you need to cancel or request a refund.Is there a customer support team available 24/7?
Yes, we have a dedicated customer support team that is available 24/7 to assist you with any queries or issues you may have.How do you ensure the safety and security of customer information when making bookings online?
We use industry-standard encryption and security measures to protect our customers' personal and financial information when making bookings online. Our website is also regularly audited and tested to ensure its security.Reviews
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Geraint Roberts
Recommended
27-02-2023
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stephen dunn
We had booked a return flight from Auckland to Heathrow via Houston, unfortunately our flight was cancelled through a cyclone and New Zealand Air didn't want to know even though they cancelled the flight. We were told get in touch with agency that we bought tickets from. Unfortunately Travlocks 24 service never answered, but as soon as we could get in touch John was brilliant and got us flights the next day via San Francisco. Thank you John you were brilliant and eased our anxiety no end. Our flight was the last to leave because of ongoing cyclone difficulties.
27-02-2023
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KINGSTON LONDON
EXCELLENT SERVICES BY KINGSTON TRAVEL
27-12-2022
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Lydia Giramahoro
I will give less than one to this travel company. They sold us a ticket giving us the wrong advice that we could travel with less than 6 months valid passport as long as we were going to our own country from Uk, this turned out to be untrue as we could not be allowed to travel by the airline they sold tickets for, we were asked to add more money to change tickets, they didn’t tell us that we needed transit visa for a less than 30 minutes,flight connection they booked us on we were not allowed to travel due to this, they have refused to take accountability. Yet they told us if we could not travel due to visa etc come back they will change tickets. They are so incompetent, poor customer service, unprofessional, the worse company I ever dealt with, they never call back as they promised, they had us calling them back. Up to now they have refused to reimburse the ticket , or tell us if ticket can be used in near future. Don’t use them, avoid as a plague
27-09-2022
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Tvisha
wow itni pyaari company hai guys please use😫
27-05-2022
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Candice Opperman
I had a lot of help from the London office. Thoughtful, patient, understanding, honest.
27-05-2022
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lorraine mcgowan
27-05-2022
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Linda Kerr
Critical: Professionalism, Value
27-05-2022
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Mike Saunders
When things hot tough due to Covid they couldn't be contacted
27-05-2021
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jayne roe
PLEASE DO NOT USE THIS COMPANY . Still waiting after 4 months for refund cancelled flights due to Covid. They told me 15 weeks wait for a cash refund. Last week told me 24 hours . Yesterday told me they have no idea. BA already told me they have had the money. Now i'm trying with my visa debit for a chargeback. Then visa will fight for the money. I'm sure they will have better luck than me. If that fails i'm afriad its small claims and advice from Martin Lewis. Absolutely shocking behaviour from this company.
27-05-2021
